Overall Ratings & Reviews ibis London Heathrow Airport

Very unfriendly and unhelpful staff! Kami pesan 2 kamar, diberi hanya 1 kamar, kami beri bukti booking, tidak dibaca, malah menjawab di sistem hotel hanya 1 kamar. Akhirnya kami terima 1 kamar sembari memastikan order booking kami. Setelah yakin memang pesan 2 kamar, kami kembali ke reception pada staf yang sama, dengan cueknya staff ini memberi kunci kamar 1 lagi, yang beda, padahal kami dengan anak dan request kami kamar berdekatan/sama level, boro-boro senyum, tidak ada kata maaf sama sekali.

Their service is not good. No bottled water as compliments when you check-in. The shuttle bus is unreliable. Hope they can improve next time.

I have paid in full after payment. But when you check-in you will be billed for payment. They like pretending to fool us.

Location, room and foods are great 👍👍👍

Fast check in process, nice staff, clean ....

Not bad but not too satisfied.

Close to the airport and there is a free bus to the airport.

Not recommended at all. I never come