We booked a room for four people—two adults and two children. However, when we arrived at the room at 9:00 p.m. (even though we could have checked in as early as 4:00 p.m., we chose to spend the afternoon exploring the city), there was only one king-size bed and one small bed. We had to ask for an additional bed to be brought to the room. There were also only two bath towels, so we had to request two additional towels. The next morning at breakfast, no server came to offer us coffee, so we had to ask. Then, no one brought us milk, so we had to ask for that as well. The servers were not particularly courteous. That evening, we had dinner at the restaurant. Many items on the menu were unavailable. The servers rarely came to check on us. My partner chose the buffet, and no one came to clear his plates. Overall, we found the staff to be not very welcoming or attentive. We are accustomed to staying at luxury hotels where the level of service is significantly better, so this experience was disappointing.

Meno was extremely helpful in getting us situated and checked. His warmth and expertise were greatly appreciated.

Comfortable beds, easy access

Beautiful hotel, well maintained with very professional and friendly staff. Breakfast was delicious with an abundance of choices and lunch was really tasty too. The pool was beautiful and very clean as with the bedroom. We highly recommend.

Loved the pool and breakfast buffet. The dinner options could be better. Very kind and helpful staff!

Food was great .Room was nice and clean staff.were friendly and courteous especially the men.

Beautiful hotel, wonderful rooms, comfortable sleeping, and good coffee. The pool was well maintained and nice.

Ease of wed site

Everything was fine for our short stay

Amazing service! Beautiful hotel!

It was fine overall, conveniently located to the zoo and bus stop. The breakfast was good as was the coffee. The room we had was on the smaller side and not recently renovated, but everything worked and seemed clean. We had one quite old grey towel initially, but most of the other ones were acceptable. The pool was nice and the lawn around it was great for kids to meet other kids and run around. The portuguese steak sandwiches and aperols were great as were the "cookies" you get with your drinks in the tapas bar. They also accommodated a slightly later checkout for us. There's a restaurant Carvailo something down the hill to the left of the hotel that was very good, amazing grilled octopus and fish.

Staff was very helpful from Day 1 - from luggage assistance to dining and attraction recommendations. Room was clean and spacious enough for a family. Property was well maintained. Housekeeping staff fulfilled requests promptly. Kids enjoyed the pool. Breakfast buffet was excellent with a great variety of food for children and adults alike. We would definitely stay here again.

Très bel hôtel

We were a family of 4 and we really enjoyed our stay. The hotel was lovely, great facilities, and mostly friendly staff. The food within the hotel was a bit on the expensive side so we ordered some food via Uber and ate that in the room. Were not allowed to eat externao food in any public spaces so confined to the hotel room for this, however we still loved the stay. We would definitely return to this hotel. Great staff support with our rooms, great cleaning.

Our room had just about every amenity we would want, including a refrigerator, a safe, an espresso maker, and a kettle for boiling water. There was a small balcony, and inside there comfortable seating for eating and for working, and both the desk and the bedside tables had USB ports as well as convenient electrical outlets. It was easy to control the bedside and room lights from either side of the large, comfortable bed. We don't use cable entertainment much, but we enjoyed watching the World Cup final in our room. Our quiet room overlooked the large pool and garden; I enjoyed doing Tai Chi by the pool and did swim once, when I took a day off from tourism and the meeting my wife was attending across the street at the Universidade Catolica. We paid an extra 50 euros per night for breakfast and access to the executive lounge, where an excellent buffet was presented each day from 17:30 to 19:30. Coffee, beer, wine, and soft drinks were available throughout the day. I have to say that the coffee pods in our room were MUCH better quality than the coffee served in the restaurant or the lounge. We stayed for ten days, and the Marriott restaurant coffee was the only bad coffee I drank in Lisbon. Do they really think no one will notice? The wine served in the lounge was not memorable. The beer was Sangres, the Portuguese national brand; I like dark beer, so I preferred Sangres Preta over Sangres Bock.

My stay was excellent. Marriott is the best in hospitality.

Excellent hotel. The breakfast buffet is amazing. Close to trains. The pool was a bit cool but we stayed during a heat wave which helped a lot. Love this hotel and will definitely be back.

It was a very nice place to stay.

Excellent breakfast. Friendly staff. Clean rooms. Recommended

The Air Conditioner didn’t work during an unusually hot summer