The bed wasn’t comfortable, the cleaning was the best, and the safe was too low to use, not very practical.

Housekeeping knocked on the door at 17:20, didn’t even give us a chance to open the door before they used their key to open the door themselves - very uncalled for and out of order of them. Rooms are not soundproof, can very clearly hear outside noise, people talking in the corridor, next door rooms. Only one lift for six floors, not ideal. Beds and pillows very very soft. Only pro about this hotel is the location

Fantastic location and lovely wellness facilities

Room was clean. Space was tight for 2 travellers. No closet and drawers were faux .Walking Space between bed and tv is too narrow for luggage. No table for stool to place items.

Hotel in the the right area clean great helpful staff all at a great price will be back again

Hotel is completely fine and what you would expect for an established Hilton. There was only one lift working, of which we were told was brand new, but it was incredibly slow. Some tired elements in room, but was all clean and in working order.

Had an issue with noise and vibrations room 606 on sixth flour proberbly air con unit on roof ,the manager resolved the issue quickly and with great professionalism, moving us to a new room.

Apart from check in which was an utter joke - huge queues, room not ready etc - the rest of it was fine. It’s an exactly what it says on the tin type of stay. You not what you’re getting, it does the job. There are no frills, it is not bespoke, but everything is solid. The product has been honed over many years to provide a stay that lacks any identity but just about hits the mark - from the room to the breakfast!

All great

Had a nice ole feel to it in a modern setting!

Really enjoyed my stay here. Service was great. The spa facilities were lovely. The room was clean, comfortable and spacious. Will definitely be using again.

The room was smaller than I expected and did not have a sitting area. I should have paid more attention when booking. However the room was sparkling clean. One sore bit was that one of the 2 available elevators was out of service which made things inconvenient at times.

Overall I was just not satisfied with the size of the room. I know I bought a queen size room it felt especially tiny in comparison to other rooms that are similar prices. Additionally the room smell very wet and the window looked upon just the hallway. All of the amenities worked and the bathroom was clean. Having stayed in several Hilton hotel as I expected more

Hotel was easy to find, good access to city centre. Was given an upgrade to king size bed although room itself was quite small and a bit cramped. Slight drainage smell in bathroom but not terrible, unable to turn off subtitles on TV which were annoying, reception staff also tried but were also unable. Room was a bit stuffy and unable to open window as window faced a flat roof with multiple heating or air-con units venting out the top creating a constant hum that was audible at night and would have been worse with the window open. Room was clean, bed and pillows comfortable so all in all not bad for a city centre hotel, however just a few niggles.

Beautiful hotel with lovely staff Very clean room got a great nights sleep everything you need in the room Check in / out was so easy & a free glass of Prosecco on arrival was a lovely touch Would definitely recommend this hotel

Had room 523 unfortunately could hear the motor from the lift all night long, if you are a light sleeper it is not the room for you.

I booked a Deluxe Double Room. The A/C didn't work and windows (for safety) only open a couple of inches, mentioned it to reception. They said they would reset it? They didn't. After very little sleep, the next day I spoke to reception again. They said they would sort it out. I gave them the benefit of the doubt. We returned in the evening (too late to find another hotel) and suffered through another night of claustrophobic stuffy heat. The floorboards of the rooms creak beyond belief so we heard every step upstairs took and every step we took in our room, I'm pretty sure was heard beneath us. Decor is tired and re-painted so many times that paint is peeling off anyway. We were due to stay 3 nights but checked out after only 2. I was given a refund for the 2 nights which I am thankful for but I will never go near the place again. The 'Hilton' brand used to be with synonymous with quality. This is no longer the case. Very disappointing.

Was decent enough. Hotel is well situated. Everything in walking distance. Hotel is a bit tired. Hilton need to whack a few quid in. Rooms are ok. Strangely our room didn’t have any drawers or a cupboard so lots of clothes end up lying around …. Bathroom was nice and clean and a good enough size. Pool / gym area is very nice and comfy. Breakfast is good. Bit light on the pastry selection though. Bar area is dry. No atmosphere. It’s kind not f hidden away and has no appeal to sit and have a drink. I’d stay here again for convenience and location but not for more than a night or two.

The staff were nice and friendly, and it was a comfortable stay. The room had a ironing board, iron and hair dryer. I didn't need to ask as we were going out for the evening and our clothes needed a quick press. I wasn't able to use the other facilities because I didn't take my swimming costume with me. Next time I will

Great property