We had to wait over one hour for our room to get cleaned, but otherwise the room was very comfortable and quiet.

I usually book NH Hotels because of the quality and service but this hotel was not a 4 star. The lobby staff were very unfriendly. The room smelled of cigarettes, rooms were outdated and small. We didn‘t even have free bottle of water in the rooms. The breakfast was amazing though, alot of choices, the server was very tentative and friendly. And the parking was full so we had to park across the street which cost around 18€ a day.

Just enjoyed the stay. Staff very friendly

Noise from night clubs along road was disruptive and carried on until 06:00 in the morning. Police were present and clubbers used our parked car as a seat (fortunately no damage)

Hotel is conveniently located within walking distance to Jerez old town. Okay for one night stay if you want to hit all the main attractions in Jerez.

Room had overwhelming smoke smell. Pillows , blankets also and made a terrible sleeping condition. We asked to change room and were told hotel was full.

Stayed two nights for tourist visit to Jerez. Good location for equestrian show/school. We found limited dining options in the evening and at the time of our stay the hotel restaurant was closed. We also didn’t partake in the breakfast buffet, or the hotel parking as we felt both were not good value. Found breakfast and parking options nearby. On a positive note, the room was comfortable and clean, and the in-room safe was repaired promptly.

Room was very clean but has a weird smell. Other than that is was great location, great service.

Booked into the standard single room. Looked very dated - 3 stars. When sat up on bed, the base/mattress kept moving away from headboard. Had to keep pushing it back. No air conditioning, just heating (due to winter season I believe - temperature operated centrally), so had to open window for ventilation - handle on window was broken, so was difficult to open at times (especially after showering and when condensation settled on window). If you are a light sleeper, there is no sound proofing, as stated. It can get quite noisy as this room is located by the cleaners room/cupboard. Lot of banging of doors, and at times loud talking. You can also hear cleaners hoovering, walking in rooms above, and along corridors. On arrival, I had to ask for my towels to be changed as there were a few marks on them. Reception staff happily got them changed asap. On a positive note, the staff were extremely helpful and friendly. Room was clean. The breakfast was amazing, the main highlight of my stay - 5 stars! A vast selection of food and beverages available. Ideal and safe location, with easy access to main sights, restaurants, and shops. 20mins walk to the town. 25mins walk from Jerez Train Station (Taxi approx.€5.00). Approx. 2mins walk to bus stops. Approx. 15mins walk to Escuela Andaluza de Arte Ecuestre and approx. 25mins to other key sights, eg Alcázar Jerez, Teatro Villamarta, Jerez Cathedral and more. Overall, I had a comfortable stay and would stay here again. Gracias NH

Whilst the room was nice, the bed was comfy and the towels were very fluffy, this trip was spoilt by the noise coming from the Nightclub opposite. I know this is not the hotels fault but it just doesn't make this a pleasant place to stay. The music starts at 19:00 and continues all through the night until 6:30 am...... BOOM BOOM BOOM all night. This is the first stay that I can honestly say, it will be nice to be home in my own bed.

Great clean atmosphere

This summer, my son and I stayed at the NH Avenida Jerez hotel for a week. The hotel has a privileged location very close to the center, whether on foot or by bus. Our room was spacious and had views of the avenue with a cozy terrace. The room was all in perfect condition and the daily room service was top-notch. The reception staff were available 24 hours a day and were very attentive to us. The room had very good wifi which is very important for my son, and for me the comfort of the beds and pillows and the serenity of the room even being on the main avenue in Jerez. The hotel also has its own underground parking and an exceptional restaurant and cocktail terrace. The value for money was unbeatable with its central location, and its proximity to everything Jerez has to offer. Without a doubt we will repeat on our next stay in Jerez and we heartily recommend it.

Ofrecen aparcamientos para los huéspedes y es falso. Tienen un aparcamiento muy pequeño, me informan que con 8 plazas, con plazas tan pequeñas que casi cabe solamente una motocicleta. Además me dicen que los coches aparcados pertenecen principalmente a empleados del hotel, esto no me consta pero podría ser cierto. Esta es la tercera vez que me pasa en hoteles de la cadena NH en diferentes lugares y no habrá una cuarta.

Walking distance of old town and tio pepe etc. Lovely breakfast buffet

The room given to us was really bad, unconfortable bed, linen and towels very old, will never comeback.

Comfortable, modern hotel with great customer service. Excellent breakfast -- the breakfast manager ran the dining room in a professional, competent, and friendly manner. Comfortable bed. One gripe: why no patio chairs or a small table. Most rooms have beautiful patios but no patio furniture whatsoever.

Bed awful air con didn’t work and no tea/coffee

Great place.

The eco-friendly room cleaning drinks vouchers is a bit confusing/makes no sense! Shame there's no kettle

The breakfast buffet is incredible good. The service provide by the staff in the front desk in amazing. However, I highly recommend to upgrade and improve the halls in the hotel. they look poor and they need maintenance and painting, the same the floor.