This was a 3 night break. Really looking forward to a good catchup in top class surroundings and hoping to eat in most nights after days exploring, but our dining experience from 10 minutes of arrival soured those plans. We had pre booked afternoon tea for our arrival…pot of tea came, then, after waiting for an hour and asking 3 times when we could expect the food, the afternoon tea food was placed infront of us. Incorrect order as we had pre informed them that one guest was a vegetarian and that had been totally forgotten. After waiting a further 20mins, veggie sandwiches arrived - had been hastily put together . By this time, we had to order more tea as we had none left after the wait! The staff, none of whom appeared very experienced in making the customer feel “special” or even “satisfied” didn’t seem bothered about our wait. After this horrendous start to our visit, we decided that we would write the experience off and give the catering another chance-lounge bar for a meal in the evening. Our order for drinks and from the menu was taken after a 15 minutes wait. However…we had to chase up the drinks as we still had not received them after another 15mins. Then we had to chase up our order after a further hour’s wait!!! We were not alone in having to wait and once again the staff were glum! On a positive side, breakfast in the restaurant- helpful, smiling staff and efficient service. Rooms clean and comfortable. Well done Mollie & Iwona! Walking trails👍. Will not be back!

Staff were very welcoming and friendly and the rooms were immaculate. Breakfast and dinner was delicious, great selection for both although didnt get our drinks until we finished our meal. Downstairs bar was closed which was disappointing as had to keep going upstairs to purchase drinks while we enjoyed the games area. Could have happily spent all day in the pool area so relaxing well looked after, staff so friendly.

One of the best places I’ve stayed in a long time. Stayed here with my son as a stop of point on a ‘road trip’ and what a place!! Hit the driving range and the meal in the restaurant was fantastic!! The staff were very friendly and even willing to have a joke and carry on with my wee son. Will definitely be back and highly recommend this place!! Would love to try a long weekend and the golf course as it looks to be in great condition!!

We had two rooms . Both ok but think mattresses need upgrades. Also rubbish out side windows on flat roof doesn’t make a good look. But would stay again Food in bar was lovely as were the waiting staff.

Lovely hotel in a fantastic setting. Room and bathroom a good size. Breakfast had a good choice of food and replenished. The only fault is that the pool & spa area is not very accessible in that while the lift goes to floor one it is for staff only. It is also poorly signposted, we had to walk around quite a bit to find the changing room which was accessed through the ladies & gents toilets. Robes and slippers would also have been useful. Thoroughly enjoyed our stay and would definitely recommend and return ourselves.

Great place to relax!

My being black, I was left standing at the bar for 20 mins when wanting to order despite being ahead of other people in the bar queue and it was only when my white partner turned up, was I served. A prejucial silent welcome for sure. We landed after 7pm and it appeared too much effort to sort some food at the bar. Ordered buffalo chicken wings, I think they hatched the egg, grew the chicken before killing and cooking it, it took so long for my bar snack to arrive. Glass shards in the bedroom carpet, mould in the shower, sink cracked, toilet not flushing, scaffolding outside the windows. Worst tasting scallops I've ever experienced. Asked for orange juice at breakfast as dispenser was empty only for waitress to consent to get more but never delivered. This was my second and final stay here and is for sure my last. One positive was the lovely housekeeping lady, who stood out from all other staff I had dealings with, mainly as she spoke to me as a person rather than blatantly blanking and ignoring me.

Needs a bit of maintenance. Pool was my main draw but it was a bit tired with broken tiles. Room had a drain smell in the bathroom. The grounds were nice and the pub food was lovely.

Lovely welcome at check-in. Evening meal and breakfast were delicious. Staff very attentive. Suite was lovely. Enjoyed the complimentary mini bar. Will visit again.

I paid for an upgrade but when we arrived we were not told until we moved in that there was scaffolding in front of the window and a walkway.as we were unpacking a young couple walked into the room and told us it was thier room reception had double booked the room.on our last night we went to the claret Jug as we didn’t want a meal just a snack despite the menu saying they were open until 9pm they wouldn’t serve us as they said they stop serving at 6 o clock, it was 10 past 6

Really enjoyed our stay. The grounds, room and facilities were lovely. The only slight negative for us was restricted hours for family swimming sessions but otherwise we really enjoyed it and can understand the need to please all users. The staff were superb.

Nice place. Clean and tidy. Would say it needs modernization in the not too distant future.

Sadly the first room had scaffolding at the window due to works. The bathroom only had a bath. Staff quickly offered me another room which had a shower and more space. The rooms are a little dated. Lovely hotel. Staff very friendly. Evening meal was good but breakfast was a-bit of a let down. Would return.

Great Hotel

Lovely setting and beautiful grounds. Lots of building work going on and rooms in need of an update

Loved the bar area, good view of the golf and the restaurant was excellent.

We enjoyed this fantastic location and thought it was excellent value for money. Our only complaint relates to the Coffee machines at breakfast. The coffee was tasteless and needs to be properly percolated with a better quality of ground coffee beans. Table service for coffee would be much better.

Lovely building. Lovely bedroom and bathroom. Challenging golf course. This ticks a lot of boxes.

Excellent relaxing weekend with the family.

Food lovely but no salad style options