Great staff and very clean rooms- everything feels new. Only recommendation is breakfast selection could be expanded a bit, but breakfast staff were excellent with allergy menu!

The staff was very helpful and accommodating due to a mistake i made. We thank you so much!

Real hot breakfast. New and clean. Very pleased.

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Excellent

Check in woman was very friendly and helpful! Breakfast was very good!

Very welcoming and accommodating staff from the front desk to the breakfast lady

A pleasant surprise... clean, spacious and helpful, cheerful staff.

The Best Western in Welland is like our "home away from home" -- from the front desk staff (all shifts) to the room cleaners -- and Deihdra (sp?) who does an exceptional job with the substantial breakfast that Best Western is deservedly well known for , out stay over the years has always been an outstanding experience .

Staff was pleasant and helpful. The single issue with the suite was handled immediately by the maintenance person who couldn't have been nicer. Beautiful living space and clean. Breakfast was good and had a variety of food as I expected. Coffee was available past breakfast time as I like to have a second cup. Walking path for the canal was behind the building and we walked the mile up to the Bridgewater Brewery which was excellent.

Always a good stay

Our stay was short , but we have stayed at this hotel in the past . As always, this hotel and staff are always up to the task and make for a great stay!!

Juice machine not working. Everything else was fine

Clean room good staff

Room was very nice and very clean. Staff was excellent! Trinity at the front desk went out of her way to welcome us and take care of our needs and provided all information plus gave directiins to places we were interested in etc. Would definitely recommend to others to stay at this location. Breakfast was great and hot and made our stay enjoyable as well

This hotel was better than my expectations. The bedroom was large and the living room/kitchen area was so convenient. I would definitely recommend this place to travelers who appreciate a comfortable living area with a modern yet homey feel. I enjoyed my stay in this clean, quiet and relaxing place.

The staff, room cleanliness and layout.

Breakfast was great and staff very friendly.

Friendly staff and very helpful. Our room and the hotel very clean. Highly recommend this hotel.

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