Overall Ratings & Reviews KYRIAD MONTCHANIN - Le Creusot

We had an overall pleasant stay. The staff were especially friendly and attentive during breakfast and dinner—always welcoming with a smile, which really made a difference. The food was surprisingly good for a hotel of this category, with generous portions and fresh ingredients. The location is also a big plus, very close to TGV train station—convenient to everything we needed and easy to get around. Given the amenities and service, the price was very reasonable. A couple of drawbacks to note: our room DID NOT HAVE A SMALL REFRIGERATOR, which would have been useful, and there was NO room view to speak of, which made the space feel a bit closed in. The room #202 looked over a roof top. Still, for the value and service, we’d consider staying again.

The hotel is advertised as having laundry facilities but does not. The lift wasn’t working and the power went out twice in the night, waking us up.

Nice, clean and quiet facility. Dog accepted. Good breakfast and good ratio cost/quality of food. Perfect for a short stay

Very clean and stylish hotel. Great breakfast. Free parking.

Very nice hotel. Clean, nice bedding, welcoming staff

Hotel completly refurbished and very good restaurant

Quiet, clean, good qualityy / price ratio and good breakfast

I have been staying at the hotel now for 25 years. The hotel is really looking its age. The hotel used to have a great chef, but now, it is simply fast food. The dinner was a 5 stars hotel price as was the wine for what was available at the local grocery store for 2 euros was 28 to 40 euros. The quality of of the food was fsst food grade. I like the locstion, but will probably change next time. Regards, SAB

Overnight stay as nothing else was available in the area. Was expecting at least a reasonable minimum standard given Novotel. Unfortunately rather disappointing - even at the price level. Lucky it was only one night....

The hotel was dated and the hallway where I stayed (second floor) was disgustingly dirty and smelly. It was likely the same on all floors! There was no iron or board in my room so I had to ask the front desk for one and all I received was an iron so I had to iron clothes on a table in my room. The outside of the hotel looks like it needs a massive power washing! The food and the people working there were frindly and accomodating though.

Chambre grande et belle. Bien equipee et propre.

Parfait

Schönes Hotel mit freundlichen, hilfsbereiten Mitarbeitern. Bequemes Bett, schönes Bad. Kaffeebar vorhanden und gut bestückt. Einzig das Internet war etwas schlapp.

Stayed was good and personal was very friendly. However the hotel is a bit outdated. It is noticeable that some renovations are required.

Très bon séjour, belle chambre et le personnel est gentil. Merci pour le surclassement !

Accueil chaleureux. Très calme. Excellent restaurant

De suite on se sent bien accueilli car il n’y à personne à la réception il faut sonner et attendre, attendre, attendre Dès l’accès dans la chambre vous serez heurté par les détritus sur la moquette qui n’a pas été aspiré depuis longtemps, le prélude d’une nuit blanche bercée par le vacarme d’une ventilation de chauffage inefficace seul rempart à l’amputation des orteils par le froid, orteils qui frotteront en permanence contre l’énorme fermeture éclair qui relie les deux demi matelas bien fatigués . Heureusement la commande de chauffage éclaire en permanence la chambre tel un véritable phare qui replace l’étoile du berger de cet hôtel 3 étoiles polaires…. En résumé hôtel à recommander aux amateurs de nuits blanches

Très accueillant. Les chambres sont grandes et les lits confortables. Le personnel est attentionné et toujours souriant.

Bon accueil et restaurant sur place et à proximité

Très bon hôtel, chambre rénovées, restaurant et bar dans l'hôtel donc très pratique, personnel adorable