Overall Ratings & Reviews InterContinental Almaty by IHG

Very nice place to stay

Staff is very friendly

Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.

Very friendly staff and excellent breakfast service

Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.

Front desk was not helpful at all

太陈旧了

Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.

Very good service

Mint quality -amazing after so many years . Turkish care.

The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.

It was very clean and welcoming. I had a nice stay.

Excellent stay. Nice property, superb food and service!

Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended

This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room

Beautiful view

This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!

Overall it's a good hotel with helpful staff. But I found that apparently the facilities look pretty dated and the price is higher than I would expect.

Was great. Good location and very friendly staff.

Great location, nice clean facility, good breakfast, convenient location lots of local activities