Overall Ratings & Reviews Extended Stay America Suites Fremont Newark

Exelente lo recomiendo

We got a room with a kitchen & there were cockroaches scurrying around all over the walls & counters. The beds were supposed to be double, but they appeared much smaller. The hallways were dirty and the overall appearance of inside & outside was dirty & grimy. The woman working the front desk was very nice & accommodating. We did not stay. We asked for a refund & left. We had to call back the next day for the refund & the front desk person was again very nice & accommodating. We got the refund. I will not go back to Extended Stay.

I had no hot water for a shower, I let the desk know but nothing happend i was told that the manager would contact me and did not, I still had to pay for price, as well as the grap and go there was nothing there I had to let the front desk know. Overall, I probably will not stay at an Extended Stay America Suites again.

It’s worth for the price

Deposit not refunded yet. Charged $100 deposit and $180 for the room. Was told will be reversed on checkout. 2 days later, still not returned.

I have a disability knee problem. They elevated been broke for three weeks. No one has fixed it so I have to move to where I can find the elevator instead of stepping up three flights of stairs.

Staff is very kind! This was a very good base for us when my partner had a surgery at a nearby hospital.

When we check in the place was nice, but it became scary when every hour someone was knocking on the door, screaming in the hallway, the washroom door has vomit in the wall...there was cockroach in the washroom sink as well...

This place was not bad

Refrigerator and bathroom fan noise entire night and made it impossible to sleep.

Our first room was perfect out so I thought, it was a kitchenette. After getting comfortable we began cooking only to discover the electric eye on the stove didn’t work, there was no water pressure in the kitchen sink and the phone in the tin didn’t work. I walk down to the front desk to explain and they switched me into a smaller room. I was able to finish cooking my meal, but later that evening I went to shower and there was no hot water and again very little water pressure. At that point I decided to leave the location all together. Very dissatisfied and I will not go back to that location.

Lady was really rude in the front desk wasn’t able to check in

Not so good ,. Needs cleaning , smelly floors ,. Needs upgrade

It was nice clean and staff very pleasant. Lots of food options in the area and a selection of food at the front desk area.

The heat doesn't work, the staff has a bad attitude, the rented room is too old so everything is damaged and makes loud noise

No dishes nor silverware napkins . Dirty room

Bad attention

On the outside the building is ok, but inside is awful, smells, and needs a lot of remodeling.

I’m deeply disappointed, at some point I felt unsafe, the place was stinky (marijuana) and cigarette smell. There was a altercation in the hallway in front of my room, and what I got when I called the front desk was “what do you want me to to about it” people yelling and banging at walls and doors. I highly suspect they have unhoused people living in there.

This location is clean and a very reasonable price for the San Jose area. Staff was helpful and friendly. I love the option of have a microwave, regular refrigerator and stove top for some light cooking. It also makes the rooms more spacious even if you don't utilize those amenities. I have stayed here many times visiting my family in the area.