Malmaison is conveniently located a few blocks away from the main train station for Birmingham, and this is in the middle of all the action in the central city, even part of the Mailbox mall with a movie theater and excellent restaurant-bar-pub choices.

Good for business travel

Looking really old - not the Malmaison of old - freezing cold room with thermostat “barred” from increasing temperature. Carpet fraying, decor tired. Time to move on to more modern hotels. Sad really.

Great location and friendly staff

It’s central Birmingham. Canals and curry are the order of the day. You’ll have a blast.

Safe very convenient location to stations, centre and 02 Academy. Mini Tesco and Sainsbury also in walking distance. Had a standard room which was very sufficient, nice biscuits, coffee bags instead of instant and a small fridge. Bathroom had an emergency sanitary kit which saved my life. Rooms well sound proofed. Only thing was some of the furniture was a bit chipped and tired, the desk chair I reported to reception as it was very tatty and torn, hence knocked off one star.

Friendly and efficient staff. Amazing water pressure. Quiet. Very comfy bed & pillows and fluffy towels.

Spa (hot tub specifically) and gym indicated as part of the hotel, ie, not an extra fee. Chargeable amenities are always stated. This was not. And they wanted £15 lee person. Hotel admitted it was a mistake on Expedia however did not honour entry and said that "the spa is also not advertised as being free". They also state that the carpark is £18 for 24hours. It was £25. We picked this hotel based on the spa being part of it.

Spacious room, very good breakfast and dinner (food and service) and a small but well equipped gym

Some water damage at wardrobe door but otherwise great Reception staff and breakfast staff very welcoming and helpful Bat staff patient and helpful

Room was clean.

Excellent place to stay

Nice large room and very welcoming receptionist

Room was great but bathroom very poor. Mould in the grouting and broken tiles not replaced properly.

Perfect, super comfortable room

The hotel has no discounted parkinh - parking is £25 per night The rooms are outdated and dark.

Fantastic staff and room

Room was spotless, bed was comfy. Highly recommend

We always stay here when we come to Birmingham. It is a great hotel with lovely staff.

Easy check in/check out Breakfast was pukka