Very helpful and attentive staff. Nice clean room and good bed.

Place was clean but not worth the price. Filled out the pre-check in paperwork warning that we would be there before 12pm to leave our bags before check in but guy at front desk was rude when we asked to leave our bags. Eventually let us check in early but muttered something under his breath and didn’t feel welcoming at all. Lady at check out was much nicer.

good

The room was clean but tight for two people. There is a period inverted heating and ac season when the room is warm and stuffy but the only way to cool it is to open the windows. The street traffic before was noticeable all during the night. On clear nights one could sleep comfortably without running the heating of the ac with the windows closed.

Great service

clean room, staff were pleasant

Very clean friendly and helpful staff, excellent breakfast and location.

Walkability to riverfront and old town.

Very nice hotel in a great location. The room was spotless and comfortable, staff friendly. Would definitely stay again when in Mainz.

Staff was great. Parking lot is spacious, easy to access.

Very average overall. Room was very small. This hotel is very convenient for proximity to a railway station.

Very nice hotel - nice staff - wonderful bed and room

Affordable, close to train station, grocery, river and old town. The room just needs some cleanings to remove fine dust.

I've stayed here before. It's an easy ride from the Frankfurt Airport to the Römisches Theater train stop and a short walk to the hotel from there. Breakfast is outstanding. Highly recommend.

Very clean, comfortable hotel , very handily across the road from a train station. The wifi was not working when I arrrived but the manager got straight onto it and it was fixed within 2 hours, and worked very well for the rest of my stay. The breakfast is excellent. Good location 2 minutes from the river and on the edge of the old town. I did not need parking.

Great location and fantastic helpful staff. Highly recommended

Conveniently located opposite the train station and close to the central market area. Rooms are large enough and kept very clean. Breakfast is decent fare and covers all essentials. Bar service available and reception manned round the clock.

I found this hotel to be a good place to stay when in Mainz, Germany. It is conveniently located near a local train station and walking distance from the old town (Alstadt) and Rhine river front. My hotel room was spacious (the bathroom was pretty small though) but I guess for a single occupancy, it's okay. There was no fridge (or microwave) but all the other amenities were there and they were good. The bed was comfortable. The window allowed good amount of light and had a decent view. The staff was friendly and helpful. It was easy to get around from the location of the hotel. I enjoyed my stay here.

Breakfast buffet was not refilled regularly, particularly the hot items like bacon and eggs.

The morning front desk clerk was rude, not very helpful, with no customer service skills. Suggestion would be coffee pots in room, or aviailablility of morning coffe in lobby. Elevator contruction in progress during day, which did not bode well for sleeping during day