Nice

The property is located in a beautiful location equipped with beautiful pools and bars. Family friendly and excellent food.

Good

We have been loyal guests at Barceló Manzanillo for years, but sadly this was our last visit. It’s disappointing to see how much the service and maintenance have declined, especially for a resort that is not inexpensive. The biggest disappointment was the new rule prohibiting food at the beach and pool. Guests must eat in a tiny designated area with only a few tables. If they’re full, you’re expected to eat in nearby chairs, which completely takes away from the resort experience. The property also needs better maintenance. The buffet’s air conditioner was leaking water onto the floor and even onto guests near the children’s food area and the coffee station. The Wi-Fi constantly disconnected throughout our stay. As VIP guests, we were promised a complimentary bottle that was never delivered. The worst part was checkout. We politely asked for one extra hour, and the front desk staff was rude. When we said this would be our last stay after years of loyalty, they simply replied, “Too bad.” Some employees were kind and helpful, but the service is too inconsistent. It’s heartbreaking to see a resort we once loved decline so much. Unfortunately, we can no longer recommend Barceló Manzanillo.

Good food and excellent service

This was the best trip and hotel of my life!

Everything was amazing and the food delicious!

The hotel's restaurant was convenient, but the food was somewhat underwhelming. The menu had a reasonable selection, but several dishes lacked flavor and did not match the quality I expected. While the meals were adequate, dining elsewhere might be a better option for guests looking for a more memorable culinary experience. Another bummer was we got told we can only attend these restaurants with making reservations at the Italian, Mexican and Japanese restaurants. However we can only make it after our third day there, where on Expedia it didn’t mention anything like that. One of criticism is that the dinner dress code that was not clearly communicated to me at all. As my family and I went to eat dinner, I informed that tank tops were not permitted at dinner, and clearer guidance on this policy would help prevent confusion for guests. They were kind enough to lent me a yellow button shirt which made me feel uncomfortable as people kept looking at me as they walked by. I was a bit disappointed with this situation, once again I didn’t get advised about that part of the policy when I first got here. second, I’m a person that is always wearing polo shirts at work if not button up. For once in a while I was going to be free from wearing that kind of shirt. Also I find kinda unfair seeing ladies being able to wear a tank top while a guy has to wear a shirt on a blazing hot.

Todo muy bien

We had an amazing stay at this resort from start to finish! The property is absolutely beautiful, with well-maintained grounds and stunning views that make it feel like a true getaway. The rooms were spotless, spacious, and very comfortable—perfect for relaxing after a day of activities. The food was delicious with plenty of options and we loved the variety of activities available throughout the day. Whether you want to relax by the pool, enjoy the beach, or participate in entertainment, there’s something for everyone. Overall, this resort exceeded our expectations and we can’t wait to come back. Highly recommend to anyone looking for a relaxing, fun, and memorable vacation!

When we booked hotel it said that it was family friendly and it most definite was not. It had multiple pools that were adult only, there was only one very very small pool for children most arras where not accesible or kid friendly. A la carte restaurants did not allowed children. We stayed 4d/3n and unable to dine at any of the a la carte restaurants. Also the childrens club was only for kids 5 and up dont remember max age but we couldnt bring our 3 year old to be watch and enjoy the amenities while we enyoed adult only areas. Compared to other Barcelo hotels that we have visited with our kid this one was disappointing.. i would say it is a great hotel for couples or childless groups.

Everything would be perfect if the food wasn’t absolutely terrible its bad enough to ruin the stay

I loved this property. Great location and great amenities. Rooms extremely clean and well maintained.

This resort is so well run, and it is reflected in every department. The staff at each step from the front door, to the gym, to the pool areas, the dining facilities, and housekeeping are all attentive, friendly, and service oriented. Food was consistently well prepared and served. The reservation dining areas offer some interesting and flavorful food options. Pool and private beach are fantastic. We enjoyed a restful and pleasant week at the Barcelo Karmina in Manzanillo. Thank you to all of the wonderful locals who work here.

We love this hotel Mayra the concierne she is great profesional , wonderful she is the best.

Amazing experience! Will definitely come back with family

The food was ok although the drinks were not good (at all). The service was also good (especially housekeeping and the waiting staff). Rooms were clean and so was the surrounding hotel. Beware though, we used a taxi from the hotel which we got a price quote for and by the end of the trip to the airport they had high balled our bill by 800 pesos of what we were told by the hotel.

Primera vez que visitamos este hotel nos gustó mucho las instalaciones el personal amable solo la comida 7 de 10

Yes

This is my second time staying at this specific hotel (Karmina Barcelona Manzanillo), and the floors in the room were absolutely filthy—they hadn't even been swept, let alone mopped.