Overall Ratings & Reviews Dragonfly Hotel Colchester

Clean and tidy. Best of this type of hotel I’ve stayed in for the Colchester area. Hot and continental breakfast. Tables needed clearing though. Very little staff presence. Clean and basic rooms with no bad smells. Same goes for linen and towels. Easy parking. Easy route into Colchester. Very happy with my stay.

Bed very uncomfy, no room service offered and service quite slow

Room was decent size,clean and generally comfortable. The bathroom fan wasn't working properly, the shampoo and shower gel dispensers were empty and no staff available to help.

Clean, efficient, helpful service. Easy check in and out

Ok stay for the night. Bed was comfortable. Room catered for needs. Need to get coffee machine fixed. A note to say ‘please use kettle’ was needed. Staff very helpful and pleasant. Thank you

As vegetarians, there was no hot food available at breakfast for which we had paid and would have expected. Even the continental breakfast was sparse! I would even have expected some biscuits in the room for the daily charge. The rooms are not changed daily either

Just the ticket. No complaints at all. Lovely staff

We had a very nice overnight stay. The hotel decor was welcoming, warm and bright, and all staff were friendly and professional. The beds were fresh, clean and comfortable and the bathroom was very clean. The shower was powerful and hot and there were toiletries provided if needed. We brought our own hairdryer and there didn't appear to be one provided in the room. The heating was efficient and easily adjusted. There was a large selection at the continental breakfast buffet, and the cooked breakfast was hot and fresh, with good quality bacon and sausages. Our only slight criticism was that the breakfast tables were painted wood with no covering and did not appear as clean as they could be. Tea/coffee stains on the table tops and dust in the grooves around the edges detracted from the otherwise lovely, bright breakfast room. The paper menus were also food/drink stained and could easily be replaced. Overall we thought The Dragonfly was a great, reasonably priced hotel for our overnight stay and we would stay there again.

Good value for money

Nice hotel, clean, warm welcoming. Location for Colchester excellent Breakfast lovely, tasty and plentiful, cooked or continental on offer. Rooms spacious, warm. Only low point was no daily housekeeping, so had to replenish tea, coffee, milk from breakfast area, not a real problem lots to pick from there.

Nice and clean beautiful surroundings

Never used Dragonfly (Suraya) hotels before so was not sure what to expect. The reception was warm, welcoming and could not be more helpful My room was large (executive), warm, cosy with a great sized bed that was really comfortable The food was good, great choices, fresh and delicious, shame i could not put on room or open a tab. Spirit drinks were limited in choice. All in all a great stay and would look to use this chain again through the East of England

Nice stay, easy check in

Convenient comfortable hotel at a good price. Staff are friendly and helpful. Restaurant was not open Sunday night.

The hotel is well placed for the traveler. The rooms are comfortable and spacious. There is a good choice for breakfast, With a bar and restaurant you can enjoy a casual drink and food during your stay. The staff are very helpful and friendly. Free parking onsite is a great bonus as you seem to have to pay almost everywhere else. My only gripe is that we had an executive room with very poor WiFi connection. This does not detract from a very nice stay and we will look forward to returning next year.

It was am overnight stop to attend a funeral.

Great stay as usual. Its a lot to ask having arrived at midnight but food and a drink would have been perfect.

Really like the hotel it is convenient and clean with a reasonble resturant. For this stay I needed to change the dates and between Expedia and the hotel they couldn't get their act together to move the date in time which left me with no choice but to make a second booking which cost me a lot of money.

Lovely hotel. Room and bathroom were very clean. Bar area was pleasant and reasonably priced. Inly let down was that the food service was a bit slow, we waited about 50 minutes. Lots of people were waiting for meals then they all came out in one go.

We stayed for the evening son incorporated an afternoon lunch / dinner and must say the food was only average. The breakfast the following morning was terrible and because we didn’t arrive till 8.40 am some of the choices were not even available having presumably run out