Nice hotel with a nice location, really convenient

Clean rooms, staff is very helpful and courteous. The breakfast buffet is excellent. Close to the center.

This hotel is in a pretty decent location as it right across from a train station and a mall. The hotel itself is a bit dated but the cleaning staff is consistently good.

The property have a great location , very accessible for transportation , staff friendly, the rooms are clean and beds are comfortable . I had a Great time there .

Great location, walkable to everything. Big room. Comfortable beds. Right parking downstairs though. Felt safe and right across from the train station. Pricey for what it was. Would stay again. Breakfast pricey but you’re a bit of a captive audience.

Nice hotel, excellent location. Great breakfast.

Ok

Basic items were missing like tissue box, bin in the room no tra or coffee in the room.

This is a great place to stay in Madrid. The staff were helpful, and the room itself was modern and clean. The view was excellent and a nice surprise.

Was only in Madrid for a short trip, the hotel was in an ideal location, staff were friendly and the room was clean and comfortable

Clean rooms and comfortable lounge.

Hood location

Excellent hotel.

The staff is very nice

Super modern and clean room. Handy location near the station.

The walls are really thin, I was woke up both nights by noise in the parallel room, I could hear really loudly two people talking at 7am and I was wearing earplugs… also I asked for an iron and they don’t give any, it can’t be possible that in a hotel of this price range I need to go to the 8 th floor to go iron my clothes in a room, luckily when I went I did not need to wait. I could have a good hot shower but when using the top there was a leak in one side of the shower, I could see that other parts of the hotel and room are in a state of disrepair

Such a shame to give this rating as the room was fine and cleanliness was brilliant. However in the 4 nights we stayed we never managed to get a good nights sleep. The walls are worse than paper thin. We are not light sleepers (the opposite in fact) however you’d have to be dosed to sleep through the noise. Nothing excessive just terribly thin walls. We heard everything from a couple enjoying their time away from their kids (as we heard them say many times), the woman who came home drunk and threw up most of the night in the bathroom next door whilst leaving the TV on all night, the man snoring and not forgetting the group of 10 Americans who had found a late night bar after the NFL and just wanted to chat afterwards. It’s worth noting none of this noise was loud - all “normal levels” just terribly thin walls.

The room was clean, the hotel is on a busy street which was filled with plenty of places to eat and have a drink. Easy to catch a taxi but also very walkable to iconic Madrid locations.

Good hotel

The area around is amazing but the property...