Overall Ratings & Reviews Quality Inn & Suites Germantown North

There was a live roach in the bath tub and a hair in the corner of the bed upon arrival. I advised the lady at the desk and she just shook her head and said that they had sprayed a couple of days ago. That's it. Nothing else. There was a strong odor coming from a couple of the rooms and it enveloped the hall creating an uncomfortable and nauseating feeling when entering and existing the room. The location was great.

I asked for a room change twice before accepting room # three. I was still dissatisfied, however, it was better than the first two. It wasn't clean. The towels are super thin and cheap. I had back pain from sleeping on the bed. The shower drained extremely slowly, so the water collects to where your feet are in a pool of water. We all wore shower shoes, said a prayer, and got in and out! The toilet also flushed slowly. You had to flush several times just to get the tissue down. I told the kids to only do number one here. This hotel/motel needs major updating.

It was clean and it was just a trip to take care of some business the service was good!

I loved the jacuzzi

First impression when you walk into the hotel/lobby is a weird odor coming from somewhere. Room was not impressive, walking barefoot on the floor had my feet black because the floor was so dirty. Kept finding random hairs throughout the room/bathroom. It was not a pleasant stay, will not be staying again and will not be recommending this hotel to anyone.

The area is beautiful! This hotel is a 0 - 1 star hotel. EXTREMELY DIRTY! The rooms & hotel is filthy, and smells TERRIBLE ! We had 3 nights booked and left after the 1st night. (We would have never stayed the 1st, except we didn’t arrive until after 1am. ~ Expedia did issue a credit for our remaining nights)

Should have read the reviews...my bad. Did not stay. Lost 150.00 went to a nice hotel. The smell in the room was musty. Shower was like from the 50's. Noticed the air conditioners when we arrived, dirty and green color. That should have told me all I needed to know. But a no refund! This is supposed to be one of the better areas of Memphis, Germantown, Tn. this hotel is need of a total renovation. REAS THE REVIEWS... The only positive was the lady staff at the front desk, She was nice. I normally don't take the time to offer a review, BUT !!

The staff was amazing but the property was definitely outdated.

The area is really nice but this is a very old hotel, breakfast was nothing special, condiments were limited I would NOT stay here again. For a few dollars more you could get get something much better

Nc

Pool freezing and cloudy and stinking etc

Bathrooms need to be updated. Better quality towels are needed.

Easy check in and out

Only thing is the breakfast wasn’t good and it was no meat

The tub in the King Suite was EVERYTHING!!! Booking again rn..

Rooms were not clean at all

The rooms were clean but very small. Bathroom was very small.

Good stay.

Loved the touch mirror. Face towels was a little dingy. Inside toilet not a good appearance. Some spots on the floor by the bed wasnt cleaned. No ironing board but had an iron.

Room 222 door had such a gap we did not feel safe; floor near bed was so uneven we almost fell; commode tank so loose we thought it was going to fall over; king bed mattress was so bad we ended up sunk in the middle