Overall Ratings & Reviews Hotel Diana

Excellent location, good breakfast, good price

Near Venice transportation

Great Great Great location. Like honestly, steps away from where you want to be for sights, gondolas, “bus” stops (vaporetto boats), and some great affordable shopping. The building is old, but so is all of Venice. There are tights stairs to get to the 4th floor rooms BUT the pay off is you get a private terrace. Well worth it. When we travel back to Venice, we will stay here. If you prefer luxurious accommodations, don’t travel to old cities.

Great

Hotel is very near St Mark's Square. Breakfast choices is average. Didn't know that to check in, I needed to go to Hotel Panda (opposite of Hotel Diana) first for room key and access code for the main front door . The only downside is when you take a shower ,the water gets everywhere as the shower/toilet room is only small. Reasonable enough price for my 2 nights stay.

Horrible room, toilet shower area is one armlegnth apart, shower head doesnt move and you need to move your body around. Toilet is terrible and not comfortable at all. Bed was ok but felt icky. Barely has any light. TV doesnt work. Noisy and cant sleep. Worst hotel stay in my life. Never going again. Please save the money for a better hotel i fhecked out rhe next day and left the island because of them.

House keeping staff friendly and good

Horrible, dirty, stinky. The staff at the desk was terrible, didn't want to help and we're rude. My aunt's bed wasn't done when they gave us the room, she had to wait the lady from the desk to finish her orange first. And we never had the tv for may 90 year old disabled aunt, that goes to bed to rest at 6pm, after a tyring sightseeing day.

Great breakfast. Close to San Marco and water bus.

Clean and safe place to stay. It is near the city centre and all landmarks

The room we stayed in (401) was not in good shape. Stains on the carpet and curtains (blood, likely from people killing the many mosquitos that seemed to appear magically) as well as a cracked toilet seat did not give a good first impression. The bed really needs replacement as both sides of the bed had heavy slants and it was a challenge to not fall out of bed. Wallpaper was peeling and cracked walls also were not appealing. However, the sheets were clean and the bathroom was decent, as European hotels go. The location was excellent, but that is the only redeeming quality of this very dated hotel.

Thanks a lot. We love it. Excellent costumer service

Close to St Marco Square. Convenient. Pretty nondescript accommodation with poorly ventilated en-suite facilities. Disappointing basic breakfast.

Hotel was right in the center of town with restaurants and bars all around. Very close from boat station and landmarks . Pretty clean. Breakfast is very good. However, there is line for check- in and it’s at the hotel in front of it. Plumbing in the bathroom is not the best. Bathroom window had a huge crack open and could not be closed. They just left it like that it appears.

Absolutely horrible hotel and the service is terrible, it is very old and dirty; it smells of humidity and mold. I advise not to consider it as a sales option anymore. I told them that I had planned to stay two nights and I couldn't stand it immediately, I left there the next day, a very, very bad experience.

Compined about broken flush. Never came to fix it next day. Or notified anything. Imagine having no flushable toilet.

The front desk goy at reception was rude. The room was dated and dirty. The thermostat didn't work so we were cold the whole time. We asked for extra blankets and received these scratchy, thin blankets -- the kind your grandma has. Plus, I'm pretty sure we have BED BUG bites. I only booked this place because it was the only thing left available at a reasonable price. I regret it entirely. I will say we were safe -- and there was hot water. But that's it.

The first problem was you had to check in at another hotel. The front desk at this hotel was abandoned. The second problem was I paid for a room with air conditioning only to be told it was turned off for the season even though the room was hot. The clerk actually laughed and said we would complain no matter what they did. I simply expect the air to work when I pay for a room that advertises air conditioning. The third problem was mold on the ceiling in the room. The only upside to this hotel was the bed was comfortable and the location was great.

Hotel is old. Needs upkeep.

Black mold in bathroom walls and cling edges. Quaint decor. Edges of carpet haven’t been vacuumed in awhile. Hard bed, thin bedding. Only two pillows. Very noisy on street below.