Very clean, beds were firm, spacious for two people. Staff were helpful. Location ideal for restaurants and shopping

I had made a reservation that needed to be adjusted and had an email confirmation with the hotel's customer service that the change had been made. Upon arrival, I found it was not in their system and I had to prove to them it was made by pulling up my email and forwarding it to their email system again. We needed 3 beds. Upon being downgraded from the room I had paid for to a smaller room, we headed up to our room. There was NO THIRD BED. At that point my daughter went back down to the desk to complain. Another roll away bed was brought up and provided linens. Frustrating as the process took time to accomplish and took away sleep time as we needed to leave at 4am for our flight at the Lisbon airport. PLUS, they have a VERY SMALL parking garage so we couldn't be accomodated and had to park on the street. Very frustrating. On the plus side, I appreciated Antonio's actions to get us taken care of and while small, the room was clean, and beds were comfortable. Thanks to Antonio on the desk!

The property was clean, we only stayed one night but it was a great location and friendly staff

Perfect location, helpful staff, wonderful stay. Would stay here again.

A few restaurants nearby. One pool closes at 5pm and the other one you have to pay $20.00 per person and it is open till 8pm. Not good for people who like to have a nightly swim

The breakfast was full of something for everyone. The room was cleaned everyday. I was traveling alone, and I needed assistance because I have to walk with a cane, which they were always willing to provide my needs. I enjoyed the breakfast and the conversation I had with the staff. If I go back to Portugal, I would certainly return to the ROMA.

Très bon rapport qualité-prix

Room was clean

Within a 10-15 min uber from downtown

The room was clean; the location is good, not the best service but ok, good price. I will recommend it for a short stay.

Dated Hotel from the1980s Staff were fine Breakfast very poor Luke warm & poor selection Not worth €15

I recently stayed at Hotel Roma in Lisbon and had a very pleasant experience overall. The hotel offers excellent value for money, especially for travelers looking for comfort, convenience, and easy access to the city without the high prices of more central tourist areas. Breakfast was varied and satisfying, with a very good selection of both hot and cold options. It’s a great way to start the day before heading out to explore Lisbon. While the hotel is not ultra-modern, it is very well maintained and offers everything you need for a pleasant stay. I would definitely recommend it!

Clean room a little dated. Excellent service. In-house bar with good light food choices. Subway constant travel next door

Everything was great, staff, room, location. Can't believe it isn't rated highter.

Great place to stay

Dining room staff not alert to replenish missing food items on trays. Kitchen staff also not very friendly.

Bad Sofa Bed and unhelpful staff.

Awesome

A very pleasant stay would return

Lovely large and spacious family room. Staff were very friendly and accommodating. Great food options in the restaurant and breakfast buffet. Easy walking access to metro to get into central Lisbon.