The staff was very pleasant and accommodating. Unfortunately, we experienced an issue with the air conditioning in our original room (Room 428), which the hotel spent several hours attempting to troubleshoot. This occurred on the same day we arrived from an overnight flight, so we were understandably exhausted. At approximately 10:00 PM local time, the hotel offered us an alternate room, which we gladly accepted. From that point forward, our stay was smooth and enjoyable. On the positive side, the location is excellent. The hotel is situated on Avinguda Diagonal (Diagonal Avenue) and is directly connected to a shopping mall, making retail options incredibly convenient. In addition, there are numerous breakfast, lunch, and dinner options within easy walking distance.

Very convenient to shopping and dining.

Staff, room

It’s a beautiful modern hotel right at the mall. The public transportation is in front to it & some nearby stations. Internet access is free. Room is clean and spacious. Breakfast buffet is excellent. Even their evening menu is great with a soothing restaurant ambience. The buffet paid inclusive is for 2 people only with family of 4. So we had to pay extra. The staff are really helpful.

very clean and nice hotel

Great property

The hostesses in the front desk were amazing, provided good suggestions and always very welcoming. The hotel is well located if you do not want to in the middle of all craziness and it is walkable distance to Paseo de Gracia.

Very good

We were able to check in early. Front desk staff was exceptional. Room was bright, airy, and clean. Breakfast was nice and not expensive. Would definitely suggest this hotel to anyone that asked. There is a huge mall right next door.

Everything was excellent. Would have been better if there was a pool at the hotel.

Really enjoyed my stay at the hotel. It's located in the nicest part of Bracelona, along the Diagonal Avenue. It's useful that the hotel is situated right next to the beautiful L'illa Shopping Centre (the mall's food court had an impressive variety of culinary options). Rooms are large and nicely decorated. Hotel staff are overall polite, professional and very helpful. There is special attention to cleanliness. Breakfast was nice, although the variety of the main courses could be improved. Again, the waiters were efficient and friendly. Would definitely want to go again.

Excellent hotel and service, very recommended, thanks!!!

I really liked this hotel, I recommend it.

Staff nice and friendly

Buena estadía…

I had stayed 7 nights. It was quite comfortable and clean. Breakfast is also delicious and we can enjoy many variety of Spanish ham and cheese.They provided me early Check in without no additional charge but changing type of bed only.

very nice, clean, convenient, great staff

Nice neighborhood, easy access and great shopping, good breakfast.

The hotel was perfect for our 4 night stay. Check in was prompt, the room was very clean, and everyone was very helpful. The location was perfect and next door to shopping(large mall), restaurants and transportation. We would definitely stay here again!

My only issue was parking. This hotel should have more clear instructions for guests that they are not offering any parking and guests need to use the public parking underground and there is no direct access from parking to this hotel using elevaelevator. There is a direct access from parking level 6 but hotel management kept it all for himself and don't allow guests to use it.