Overall Ratings & Reviews Chevin Country Park Hotel & Spa

Very poor stay Room was not as advertised Front door broken Bathroom door broken Insects in room Poor burnt breakfast Not recommended

Woods

Bed was small but other than that it was lovley

The restaurant really let them down. They were obviously having problems this weekend but half the menu was unavailable and then what we did order was served

Robes in the spa aren’t a fit one size- for larger people they don’t fit.

Super

Beautiful grounds but we didn’t have a good experience here There was no hot water one evening and in the morning and the wardrobe door was broken There is a lot of work needs doing

Loved the venue and it was just right for Marks birthday

I stayed in one of the hotel rooms and it was so peaceful. My friends stayed in the Bronze lodge, and the walk between both

After a 4hour 30min drive to the hotel we were needing a meal. It took almost an hour to get dinner served. Other guests walked out after complaining. One guest complained and as they were leaving they brought out there meal.!! Worst service I've seen in a while.

Clean comfortable room , Great Staff , very helpful friendly and professional at all time .

After a prolonged exchange via Hotels.con messaging trying to reserve rooms near each other and a great deal of confusion caused by the fact that Chevin House is now owned by a hotel chain whose central team seemed incapable of communicating with hotel reservation staff, I contacted Chevin directly and was quickly helped. The stay itself was good. It is very convenient to Leeds Airport. The rooms are comfortable and have all the essentials, though not many outlets for plugs. Food was decent though the restaurant seemed understaffed. The staff were all cheerful and helpful.

The property has huge potential but is “quite tired”. Restaurant service was poor, considering it was quiet. One staff member was happy to share that it was being run without enough staff since the increase in NI costs.

We stayed for a wedding and our room smelt like rotten eggs/sewage (room 41). We did report to reception who were brilliant, lovely young ladies. When there manager came to see us he said there was an error in our booking and the room should not have been allocated to us as they were aware of the issue and try not to use this room! Offer plug in air fresheners and to spray the room. They did offer a different room but this was quite a distance to walk to so we declined as we had already unpacked etc. Also another member of the party tried to book a room and was told it was full, however we was offer a choice of rooms to move to which were as I say a distance for the main venue.

Thank you for a fantastic weekend. Everything was perfect.

Fabulous room and facilities will be returning

Very peaceful and romantic place

The location and views for the place was spectacular, we stayed in a cabin bedroom and found the bathroom very cold and the tv did not work. A little tired woild be how we would describe the room. Alot of the paths were in desperate need of repair and dangerous in some areas. We arrived and there was a wedding going on and therefore could not park nor book a meal for the evening which was disappointing. We used the spa facilities and were disappointed that there was so many people in the space,.perhaps limiting bookings would be wise. We ate in the bar on the second night and i ordered the Mediterranean veg salad with chicken but there was no chicken on the salad. No staff were available to speak with or check if our food was ok. I had a treatment on our final day and this was excellent, but felt sorry for how the staff were having to fend off so many people coming to the spa and presumably as part of a package were wanting to book treatments but there wasnt availability. The staff member was professional in her approach for the customers but had been put in a difficult.position through poor booking or greed. People were queueing to get in the changing rooms! When we checked out, we were not asked if we had enjoyed our stay

Nice stay. Staff were slow and kinda helpful at times. Had to wait a full day to get the tv fixed but ended up moving rooms.

We left the room at 11pm to go home as the bed was rock hard and we couldn't turn the heating off and the room was boiling hot, we tried to phone reception but the phone didn't work The steam room was out of order and the outside jacuzzi was freezing, really disappointed with our stay