The staff was all very friendly and helpful. It is in a good location that is a quick walk to the Metro and central station, as well as Tivoli and the Tivoli Food Hall. We had booked the family room which had 4 beds, a double bed and two twin Murphy style beds. We had three adults and it worked fine for us but I think 4 adults with luggage would be a tight fit. We kept one of the beds folded up and stored our luggage in front of it. When we arrived. the elevator was out of service so every time we had to be let in the service door to use the service elevator which was inconvenient. We had to use the elevator because we had so much luggage and our mom cannot do several flights of stairs. Breakfast was included and it was great- the waffles were amazing.

This is a relatively basic hotel but well positioned to enjoy much of the city on foot or bike, clean, well maintained and helpful, friendly staff.

Great location close to Tivoli and with many restaurants walkable. Nice lobby area with games and books available as well as table football, table tennis, and exercise equipment (outside). Large comfortable bed (two singles joined) and lovely quilts. BUT the bottom sheet wasn’t big enough so was permanently in a tangle. The room itself was quite basic - there was a kettle but only paper cups: coffee and tea supplies obtainable in the lobby. Inefficient shower, very low water pressure and took ages to heat up. The included buffet breakfast was in a sort of canteen - plenty of food but don’t expect a full English, and staff wiped down table after table with the same cloth, no spray. However it’s worth remembering that it’s only a 3-star hotel and good value for the location if you don’t expect too much.

Very clean. Staff is helpful and friendly

The Hotel was great, staff also great, if I return to Copenhagen I will stay there again. We had a great time

Great location for Central Station and Tivloi. 10 minute walk Lovely area downstairs to hang out We enjoyed access to the great swimming pool Rooms comfortable Breakfast was chaotic… and busy Overall great would stay again

great location, very good breakfast, we ha

The room was clean but very basic. The site was excellent and very central for exploring Copenhagen.

The property was what I expected it to be. Would stay there again.

This hotel has the best pool I’ve ever used in the entire world. No joke. It’s basically like a giant running track, but for swimming instead. If you like swimming, this is by far the best hotel you’ll ever find. Plus, it’s good value, the rooms are big and comfortable, the staff are friendly and helpful, and it’s in a great location. Cannot recommend highly enough.

As a family of four with older teens, we wanted a single room with individual beds (vs. a shared sofa bed) for the children. CPH's superior family room was perfect. The room was clean and had adequate space (spacious by European standards). The bathroom was large and clean. The lobby had games available (table tennis, foosball, darts) and the pools looked spectacular (though we did not use them). The hotel itself is only a couple of blocks from Copenhagen Central Station, providing easy access to the metro, trains and city buses. It's also convenient to Tivoli Gardens. Despite being near transport (and an easy walk to tourist centers), the property feels tucked away in a quiet corner. The highlight of our stay was undoubtedly the included breakfast buffet. The buffet was generous (breads & pastries, meats, cheese, skyr (yogurt) with mix-ins, fresh fruit, scrambled eggs, a waffle station, etc.) with ample drinks available, including fresh fruit juices. Given the price of a meal in Copenhagen (expect $30/person for all but the cheapest of fast food), breakfast was a budget saver. The only negatives weren't, really: At times you could hear the rumble of trains on the track (this may concern light sleepers, but didn't bother us) and towels were only changed every few days (garbage was taken out daily).

Staff was super friendly! Location is convenient and easy to walk to city center and restaurants, plus metro is close. The lobby is wonderful, my kids loved it, but it’s just as nice for adults to hang out. The pool looks great, unfortunately we didn’t take time to swim…. Next time! All that being said, the room is basic and non-luxurious. If hanging in your room is more your thing, then you may prefer a different hotel. For our family, this place was perfect.

Great spot for our young family.

good. Nice location. Normal variety in breakfast. Plenty of games, board games in lobby. Didnt have a chance to try bowling but love to have it in hotel

Cheerful and helpful staffs! We love the games and facilities provided!

Dirty foldable bed, toilet and clogged sink. Huge overhead bed lights also gave hospital vibes.

Good breakfast, great location, and room was well equipped and comfortable. Would stay again.

Great bar, v good breakfast.

The breakfast was very fresh and tasty.

Very conveniently located for Copenhagen H station, Tivoli and the Town Hall. Lots of choice for food at breakfast, it was connected to a sports facility which meant lots of onsite activities. Never been bowling at a hotel before staying at this hotel! We had a view of the railway line and a small balcony which was perfect.