Overall Ratings & Reviews Relais & Spa Castello di Casiglio

Nice outside and pictures that doesn’t match the inside of the Villas Building. They are only concerned in the Income, not in the guest experience.

Stunning property with a poorly managed restaurant. Outstanding spa with rude personnel.

We had a wonderful stay here for 8 nights while visiting family members local to Erba. The property is beautiful and well maintained. The staff was very helpful and courteous. We especially loved the pool and spa, the breakfast and the memory foam pillows. We would stay here again!

A wonderful stay, highly recommend

The Castle is beautifully restored and maintained, the gardens are amazing and the staff very helpful and attentive

We chose the hotel for the charming Castle atmosphere, to relax at the pool and sleep well. The pool was closed for renovation (stupid idea to renovate a pool end of June!), there was EVERY NIGHT of our stay a super loud wedding taking place just literally meters away from our room. We couldn't sleep at night. We went crazy with the loud music. Last but not least, when we booked the hotel, seeing the great outdoor area it has we were expecting that breakfast would be outdoor in the garden. Well, no. It is down in a small cave and the breakfast was horrible. The Management is really doing everything against logic. As it is a very expensive hotel, it is clearly not worth it. I wouldn't recommend it

Amazing!!!

This was one of the most beautiful, unique, and extraordinary places I have stayed and I travel a lot. Built as an armory in the 1300s.. then a private residence with a pink palazzo. Just stunning. Lovely, clean and unique rooms. Beautiful grounds. Excellent accommodating staff.

The pool and the grounds were very lovely. The restaurant was quite good. It was a great spot to spend a couple of nights.

Beautiful hotel, very good restaurant. However, breakfast gets 1 star (very very poor). Service at check-out was also poor, not helpful at all.

Stunning place. Check in was rude and bar tender even ruder. Such a shame as it’s such a beautiful property but for me the people make the place

Beautiful place

When we arrived they gave us room 207 which was a box room at the top of stairs with no window to see out--depressing. I showed them pics on Hotels.com of room we had booked--which was nothing like the one given-and they then found us a much better room. Staff were helpful and apologetic but it took us some time to settle down!!

Everything was great. The breakfast could be a little better where they can include eggs. But apartment from that everything was wonderful.

Beautiful room, grounds and pool. We stayed with our daughter for one night and it was really lovely for children too. Drinks at the bar were unnecessarily expensive with the usual Tuscan bottles and prices in the restaurant. Restaurant was nice not outstanding but lovely location and outdoors which in current times is reassuring. We would definitely stay again, super close to Como too.

The hotel and its surroundings are beautiful and the food in the restaurant was of a high quality (although the service was not). In general, a very nice place for relaxing.

A lovely and wonderful experience in a medieval castle, turned a luxury hotel.

Very nice hotel, friendly staff and a pretty setting. The pillows are on the firm side, but I slept just fine, it's a fortress so you could fight a small Calvary and not hear a thing in the room next door.

Nice hotel, very friendly and helpful staff.

We stayed in the suite and had a sitting room that viewed a large part of the countryside and part of the lake