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Traveler Reviews Bong Sen Hotel Saigon
Number of reviews per page
20
20
40
40
Customer reviews
P***n
Transit
8,8
/10
Reviewed 4 day(s) ago
The security and reception staff were very enthusiastic, but the dining room staff looked at the guests as if they were about to eat all the hotel food 🤣
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FL
Fabin L.
Leisure
9,4
/10
Reviewed 51 week(s) ago
Very conveniently located and staff service very professional.
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H***o
8,5
/10
Reviewed 69 week(s) ago
Generally good, except that there are no instructions for using the internal phone, so when needing to call the staff, they have to run down to the receptionist.
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N
Nguyennhi
9,4
/10
Reviewed 75 week(s) ago
Good breakfast, good location Sg
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QT
Quach T. K. T.
10,0
/10
Reviewed 125 week(s) ago
First time experience here was great, will come again next time
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1 people find it helpful
HN
Hng N.
10,0
/10
Reviewed 126 week(s) ago
Convenient central location. Friendly, enthusiastic staff.
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1 people find it helpful
MU
Mardya U.
10,0
/10
Reviewed 141 week(s) ago
Perfect location! Nice food! Clean!
1 people find it helpful
DK
Doan K. N.
5,5
/10
Reviewed 154 week(s) ago
poor check in process, very bad room conditions. Dirty room, very unpleasant smell.
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1 people find it helpful
Accommodation's Reply
10 Nov 2023
We apologize that you had a negative experience while staying at our hotel. We have noted your feedback about the hotel's services and will strive to improve better.
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CP
Cut P. N.
8,8
/10
Reviewed 157 week(s) ago
Enthusiastic staff, breakfast buffet with few dishes I stayed for 2 days were the same with no changes
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3 people find it helpful
Accommodation's Reply
27 Oct 2023
Thank you for your feedback. We will make every effort to improve the points you mentioned. Thank you for your support. We hope to have another opportunity to serve you better.
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Van Tuan Nguyen
6,0
/10
Reviewed 176 week(s) ago
The air conditioner is not cool, quite hot. Simple breakfast with few dishes. The hotel is quite old
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2 people find it helpful
NP
Nguyen P. M.
8,5
/10
Reviewed 181 week(s) ago
Khách sạn khá cũ. Vị trí thuận lợi. Máy lạnh không mát luôn. Cần cân nhắc nếu có nhu cầu ở phòng nhiều. Còn chỉ để đồ thì được
2 people find it helpful
Accommodation's Reply
11 May 2023
Thank you for your feedback. We have taken note of your feedback about the hotel's services and will work to improve it.
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VL
VO LE Q. A.
7,0
/10
Reviewed 198 week(s) ago
Không có bãi giữ xe, phải đi tìm chỗ gửi xe bên ngoài rất bất tiện
6 people find it helpful
Accommodation's Reply
11 Jan 2023
Thank you very much for taking the time to submit a valuable review about the hotel.
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Sc
Sunhawa c.
9,4
/10
Reviewed 203 week(s) ago
Good room good service good food Great location.
1 people find it helpful
Accommodation's Reply
01 Dec 2022
Thank you very much for taking the time to review our property. It's always heartwarming to hear that.
Mai
6,0
/10
Reviewed 213 week(s) ago
Phòng đặt không giống như quảng cáo trên app, không có áo khoát ngủ, khi xả nước vào bồn tắm thì nước đục ngầu, đo đỏ rất nghe mùi sắt rỉ của ống nước, và tay nắm bồn tắm đã rớt ra lâu rồi, mà khách sạn chỉ sửa dán keo silicon nên khi vịnh vào để bước ra thì tay vịnh bung rớt ra (nếu không có người đở thì có tai nạn trong bồn tắm rồi!)
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3 people find it helpful
Accommodation's Reply
23 Sep 2022
We apologize that you had a bad experience while staying at our hotel. We have taken note of your feedback about the hotel's services and will work to improve it. Thank you for choosing our hotel, hope to have another opportunity to serve you well.
LOTHER HOTEL SAI GON
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NT
Nguyen T. K. A.
5,9
/10
Reviewed 221 week(s) ago
Thảm hành lang, thảm trong phòng vừa cũ vừa dơ. Thang máy đời cũ, chạy chậm. Khi thang đóng mở cửa kêu ầm ầm. Trong phòng không đầy đủ tiện nghi tối thiểu: không có giỏ rác, khăn giấy.
5 people find it helpful
Accommodation's Reply
02 Aug 2022
Thank you for your feedback. We sincerely apologize for the problems you encountered during your stay. We will try our best to improve each point you raise. Thank you for your support, hope to have another opportunity to serve you better. Best regards,
BONG SEN HOTEL SAIGON
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DT
Doi T. T.
9,7
/10
Reviewed 221 week(s) ago
Everything is pretty good. Good breakfast
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1 people find it helpful
Accommodation's Reply
02 Aug 2022
Thank you very much for taking the time to leave a valuable review about the hotel
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DT
Do Thi T. H.
8,5
/10
Reviewed 222 week(s) ago
Nội thất khách sạn đã cũ tuy nhiên vì gần trung tâm nên tiện đi lại
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Accommodation's Reply
21 Jul 2022
Thank you very much for taking the time to submit a valuable review about the hotel. We look forward to welcoming you back on your next trip
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NM
Nguyen M. T.
8,5
/10
Reviewed 224 week(s) ago
The breakfast is attractive, especially I like the pickled white porridge here, very delicious. Right in the center of the city, it is very convenient to travel
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1 people find it helpful
Accommodation's Reply
21 Jul 2022
Thank you very much for taking the time to submit a valuable review about the hotel. We look forward to welcoming you back on your next trip
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PP
Pham P.
5,2
/10
Reviewed 228 week(s) ago
F*cking bad service, bad staffs’ attitude.
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Accommodation's Reply
16 Jun 2022
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here.
Bong Sen Hotel Saigon
s
sosolinlin
6,1
/10
Reviewed 252 week(s) ago
Bed sheets are not very clean. After sleeping for 1 night, it itch