8,6
Very Good
From 205 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,7

Meal

8,8

Location

8,8

Service and Facilites

8,7

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Traveler Reviews Waterfront Cebu City Hotel and Casino

Number of reviews per page
20
40
Customer reviews
V***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 42 week(s) ago
Staff were very accomodating and the hotel was excellent, however, wifi was not working throughout my stay and it is a necessary for me who is working on the go. I tried calling but the issue was not resolved until our check out time.
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Stephanie H. B.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 68 week(s) ago
Bad experience ever. Don't don't like the foods too. I only like the casino. Smoking area is too far since I'm a smokers they have to provide smoking area. It sucks makes me paid 10000 tho I'm the one who tell my sister to stay there.
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Accommodation's Reply
07 May 2024
Hello Stephanie, Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon! - Waterfront Cebu City Hotel and Casino
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Worawee S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 117 week(s) ago
Very near to Cebu city center.
1 people find it helpful
Accommodation's Reply
17 May 2023
Hello Worawee, Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon! - Waterfront Cebu City Hotel and Casino
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enrick t. p.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 126 week(s) ago
Not good wifi difficult shower.
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Joanne C. T.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 133 week(s) ago
Staff were courteous and polite, clean rooms, food was great and affordable! Enjoyed our stay.:).
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Necie M.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 146 week(s) ago
The room is clean, complete with bath essentials. Staff very responsive when I complained of water heater not functioning, I checked in early without any hassle and additional payment. The food is great. You should avail their breakfast for a complete experience.
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Accommodation's Reply
25 Oct 2022
Hello Necie, Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon! - Waterfront Cebu City Hotel and Casino
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Pinky R. R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 150 week(s) ago
Our room accommodation was upgraded to deluxe and was able to have an early check in. Front desk manager was very accommodating and polite. It was a great stay ✨🥂.
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Lauriciana M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 191 week(s) ago
We love the room, the free breakfast, We just don't like the idea of the room on the end hehe its too far from the elevator 🤣
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Myrina P.
icon-Family
Family
icon-origin-TRAVELOKA
9,7
/10
Reviewed 320 week(s) ago
it's very nice. I love it. such a big hotel and the location is really good.
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Arianne C.
icon-Family
Family
icon-origin-TRAVELOKA
10,0
/10
Reviewed 322 week(s) ago
Great location! everything was amazing, excellent staff, excellent food, totally worthy!
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Maria n. C.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 325 week(s) ago
Clean, affordable, great staff.
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Joey R. Q.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10,0
/10
Reviewed 326 week(s) ago
I had the most relaxing day with my partner. The gym was awesome, do is the steam room and sauna. The pool was great. The bed was just perfect. Until next time!
1 people find it helpful
EUGENE G. U.
icon-Family
Family
icon-origin-TRAVELOKA
10,0
/10
Reviewed 336 week(s) ago
Spacious and very clean room with very polite and friendly staff making it one of the best hotels in cebu.
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Ceasar D. J.
icon-Business
Business
icon-origin-TRAVELOKA
5,9
/10
Reviewed 338 week(s) ago
They don’t allow early check in even if we arrived just 30mins before the check in time.
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sarah n.
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 344 week(s) ago
My whole family had a great experience during our two night stay. We enjoyed a lot especially the breakfast buffet. the room is so spacious, and the staff especially the chambermaid were so courteous and accommodating.
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Fay L.
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 344 week(s) ago
Food was great, room was very spacious and clean.
1 people find it helpful
Orson O.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 346 week(s) ago
Its an ok hotel with dated furniture but the main issue was the bed. It was sagging in the middle and I can feel the metal spring. They should just change the mattress when it starts to sag.
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Christine A. A.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 346 week(s) ago
Had a great stay. The place was huge and it's a 5 star for me
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Goldie Ariguin
icon-Family
Family
icon-origin-TRAVELOKA
10,0
/10
Reviewed 347 week(s) ago
affordable we had a great stay
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Ian B. C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8,5
/10
Reviewed 348 week(s) ago
My boyfriend and I had a great time at the hotel. We celebrated our first anniversary in cebu so we decided to get a room that will make our day special. Every thing that we paid for are well spend.
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