I will say the pillows are better then most hotels. Unfortunately, not even 5 mins into a shower, the hot water turned cold. Upon going to the front desk, it sounds like it's a known issue and the building is under renovation but there is no signs or postage of it online. This would've had a huge impact on where I chose to stay. Conditioner dispenser is also broken making it for a rough AM start. Dishes left in the cabinet still had food residue. Bagels at breakfast were rock hard. Not a good price for the value