Overall Ratings & Reviews Staybridge Suites WEST DES MOINES by IHG, an IHG Hotel

Property was overbooked and they moved us to another hotel.

Had a great stay

I used the hot tub and liked the option that it was open longer than most facilities in other hotels.

Quiet setting in corporate park backing up to large pond.

Everything was great, except we did find a few ants in the kitchen area of our room.

Friendly staff, clean & comfortable rooms. Great breakfast

Best stay ever

The room we got was supposed to be a king, was a queen. Fireplace didn't work and there was no jetted tub as advertised.

One of the nicest places my wife and i have ever stayed so far as hotels go! Very spacious suite with full sized refrigerator, microvave, toaster, coffee maker, stove top, pots and pans, silverware, cups and plates, and even a disher and a fireplace in the room. The pool, hottub, weight room, and laundry room are open 24/7. (Laundry is not even coin operated.) The breakfast was very good and the staff was friendly and helpful. The parking lot is s bit congested is the only reason for 4 instead of 5 stars for it. Over all I would highly recommend this hotel. Well worthe the money!! And over all 5 *****!!

Everything was fine

Great stay

Greg (Mgr) pays special attention to hotel guests

We were pleasantly surprised that there was such a nice hotel right along the interstate we travel a few times a year. Breakfast was great too.

It was a great stay but we have a billing issue that after a week is still not handled.

Unfortunately there was a traveling little league team staying there. Kids were running up and down the halls. Playing catch in the halls and having a blast in the pool. There was pool water everywhere including the elevator. I don't blame the kids, they did quite down around 10:00pm.

Good hotel. Pet friendly. Quiet.

We were disappointed that the hot tub was closed. Someone had broke glass in it the day before. That was the main reason we had made reservations there was because it had a hot tub. We understand the safety aspect but was really looking for to relaxing. Everything else was great.

Very friendly staff and nice big clean rooms. We are traveling with two young kids and a large dog. We were all very comfortable and happy as this hotel. We already booked our stay there on our trip home. It is an older hotel but again clean rooms. Also, since older I believe it helped with noise. Never heard anyone else the whole time.

It’s our favorite place to stay in West Des Moines!