The room was on the very top floor, and we had booked a room with a sofa. Unfortunately, the sofa was broken, so our cousin had to sleep in the bed with my husband. The cooling system was extremely loud—it was impossible to sleep with it on. Even when set to the lowest setting, the fan blew very strongly and noisily. The bathroom was very dirty, and there were bugs crawling in the shower. Someone’s dirty hair was left in the bathtub.