Overall Ratings & Reviews Grand Hotel Bonavia

Very helpful staff. Excellent downtown location.

The room matched the picture and roomy. The location is excellent, in walking distance to the major attractions. Limited parking space right in front of the hotel. Very good breakfast. Other than the strong artificial fragrance in the hallway, I am happy with the stay.

We found hotel in good condition from years of staying with them we found it needs some update especially carpet in room 711 Staff was friendly but not anything out of the ordinary One thing that made our stay very pleasant was the dinner food snd service in hotel Kamov restaurant. We recommend the hotel but don’t expect anything out of ordinary

Central location, outdated rooms smell like smoke

Great location in the heart of Rijeka near the Korzo street - a car traffic free zone dedicated for pdestrians. The area is very vibrant with plenty of stores restaurants, cafes and events. A favorit gathering place for local and tourists. Overall the room was okay but for a 4-star hotel the amenities and bathroom could be a bit better. In addition, outlets were a bit strange (not standard) and limited and no usb hookups. Hotel score 4/5, location 5/5.

The staff were very nice and helpful at check in. We were early so they stored our bags while we explored the town. Room has a nice view looking out over the water (7th floor). Room is spacious with large balcony.

Good for a night

Great location and excellent breakfast to start the day !

I have stayed at this property many times. Never disappointed

The hotel was very convenient and walkable to the marina. And it was very clean. Staff were very nice and professional.

Excellent service!!!!

Very quiet hotel within walking of lots of bars / restaurants, etc. Close to the train as well if you’re traveling that way.

Excellent location and very good conditions but parking and some bad concern with rudeness on staff members

My 5th time (nights) in this hotel from different trips. First night found a bottle of water. Extended a night n no water the next day. Went away n came back fir one more night n no water as well. A tiny weeny disappointed. Still a great place to stay. Small details count. Otherwise a great place to stay.

My second stay.

Great service, location and overall experience

Wonderful experience

Good service

Will recommend to my friends.

the location was prime. The staff at the front desk did not ask us at the check out if we had a pleasant stay, did not wish us a safe trip... I feel that they have some room to grow when it comes to customer service. Also, their dining room service was very slow, the tables were not set up in a timely manner for their next guests. You had to almost set it yourself-no utensils, napkins. They did not attend to their guest to make sure that all of their needs were met. This is our second year coming to the hotel and little if anything has improved. It was the cleaning service staff who thanked us for our visit and extended their wishes for our safe journey.