Overall Ratings & Reviews Mercure Hotel & Residenz Berlin Checkpoint Charlie

Really great hotel, nice and clean. Well presented from the moment you walk in , rooms are a good size with a large shower. Beds comfy but the pillows weren’t very good. Handy location and close to check point Charlie if you want to get an open top bus from here - there is a metro close by also but did find it a far walk from other main attractions

Perfect !!

Great location and comfortable rooms. Highly walkable area and lots of nearby restaurants. We would go back when next in Berlin. Two things to be aware and for management. If you are in the rooms onto the courtyard, there is a good chance that people will be on the balconies at all hours and the noise and smoke will waft into your room. Happened on 2 of 4 nights for us. We had a fire alarm and had to evacuate in the late afternoon. Very professionally done until going to the muster station when the junior staff felt it was better they stay undercover than the guests - a training gap.

The staff at Front Desk is amazing!

Oversized 2 bedroom room with a truly enormous main bedroom.. Probably the largest I've ever stayed in. Great location, easy to walk to many of the major sights. Lovely front desk and parking on site (for a fee).

Great location near check point Charlie and transport. Clean spacious room and friendly staff. Great for families.

Great hotel. The rooms may benefit from an uplift.

The place is great, close to tourist attractions, shopping, restaurants and transportation.

The staff is very polite and helpful

Great location, just some block away from the Charlie point. Friendly and helpful staff

Great location, large clean room, friendly staff.

Very nice 5 day stay in this hotel conveniently located to transportation and many important sites.

Great service, clean room and friendly staff.

Excellent location; within walking distance to CP Charlie, Unter den Linden bvd, museum island ... Calm, out of main street. Beautiful breakfast area, lots of choice and very delicious. Complimentary sauna and fitness. Will definitely stay again.

Just stayed with friends for 3 nights. The hotel was great location, we were able to walk easily to many of the sights we wanted to see but it was also very good for public transport links. The hotel was very clean and the staff were very friendly. My only issue was there was works going on in the adjourning building which were very noisy, drilling and hammering starting from 9am. We were able to move to the other side of the hotel but it was a much smaller room which was disappointing as we had paid for the additional space.

Large room, very clean and quiet. Multi lingual staff. Everything was excellent. One small mark, breakfast was very expensive, €25 per person.

Amazing

The hotel is very well located. It has a nice bar and staff were friendly. Room was comfortable for three people. It cold get better in cleaning.

Great hotel in a quiet neighbourhood, close to public transit and major tourist attractions and location. Unfortunately Internet was very unstable, and staff were not helpful

We stayed for 3 nights and everything was wonderful. The room was large and had everything we needed. It is close to a subway station and very walkable to many historical sites. Plenty of restaurants nearby as well.