Overall Ratings & Reviews Boarders Inn & Suites by Cobblestone Hotels - Wautoma

Dogs barking in their rooms, no hot water one day, twobdtawersbinbrooom covered in plywood’s. Shower unsatisfactory, small tv etc etc

Common areas ok, room smelled musty and there was mold on bathroom ceiling. Very small TV, good size refrigerator

Front desk pleasant. Hotel needs deep cleaning and remodeling. Sink drains slow; bathtub/shower unit needs refinishing. Stained chairs in room. We stayed in two different rooms- but smelled bad even after running the AC all day. AC condenser could be cleaned. Would like to come back but very discouraged. Bring some Clorox wipes and an air purifier if you have to stay here

Very dirty. Rooms smelled terrible. Like the carpet had never been cleaned. I know it’s pet friendly but this was beyond that. There were bugs coming out of the a/c, which we couldn’t even have on because it smelled so bad. We paid for 2 nights and left after 1. The lady serving the continental breakfast in the morning was BAREFOOT.

The room was not very clean. Who knows what on the walls. Black ring in the toilet. Dirty lamp shades.

Opted here over other nearby cheaper options that had sketchy reviews. Called ahead and asked about early check-in. Was told ok if a room was ready. Got there 9am and got a room! My wife worked remote. Good wifi. I went fishing. Although dated, room was clean and comfortable. Decent tv channels and everything worked as it should. Beds on the firm side but we like that. Second day room keys stopped working and they gave us housekeeping keys that worked. Pool and hot tub were nice too. Overall very accommodating as you might expect in a small town. Definitely would stay again. Thanks to Jenny and Crystal.

Very outdated and rundown

Made a reservation at this hotel for an accessible room on the first floor 14 days prior, received the confirmation code. When we arrived at the hotel, we were told they had no reservation. When I showed the confirmation to the desk person, she stated that Expedia cancels when they overbook and do not tell the purchaser. This being a Saturday night, they had only one room left - on the second floor. As both I and my husband have trouble walking (use a cane), it was quite a challenge to carry luggage up the stairs, having to make 2 trips in order to handle it. Additionally, only ice machine is on the first floor requiring another trip on the stairs. Of course, no one at the hotel offered any assistance. I have used Expedia frequently when booking a hotel and have never run into this before. I have another hotel reservation in a couple of weeks and now will have to check with the hotel to make sure Expedia hasn’t cancelled it. If this is indeed Expedia’s policy, I will have to reconsider using this booking service. We were not pleased, to say the least. (Confirmation #73103503581639 from May 24-May 25. I note that the dates in the picture on this page is the wrong date. Could this have been the issue - that the hotel was given the wrong date by Expedia?)

Check in was easy, it served the purpose for an over night stay. overall the hotel needs updating.

We had issues with the TV didn't work but other then that very accomodating and staff was very nice! Would stay again.

I was working on a window replacment project in the area.Hotel is convenient, great for big trucks,pool & hot tub were nice.Not much choice up there but it worked really nice for my crew.We stayed 2 times.Outside was under construction.

Pool good. Hot tube nice. Coffee okay but a little weak. Room was clean. Place was a little dated.

N/a

Very nice hotel.

Staff was very accommodating and friendly. Room was clean and comfortable. Continental breakfast was wonderful with plenty of options.

Breakfast definitely could be better

it was fine, good breakfast

Never got hot water for the shower, after 10 minutes gave up and took a cold shower. Other people had hot showers but not this room.

Rooms were large and comfortable

The first hotel I’ve ever been to that you can’t bring a beverage or even a water bottle in the pool area. The lady at the front desk came and yelled at us when we had our water bottles. You also can’t bring the pool towels outside of the pool so if my kids wanted water, we had to walk to the room in our wet suits. They was a total of 3 cars in the parking lot and they said they didn’t have extra blankets. With better staff and update the pool rules, it would make for a way better experience. Bigger TVs in room would also be nice.