Overall Ratings & Reviews Hampton Inn Austin-Round Rock

Excellent staff!!!

It was a good experience!

We booked a room with two queens bc my adult daughter and young grand son were with us. When we got there they gave us a king with pull out couch. When we went back to the desk they said the hotel was over booked and they bumped us. I told them that would not work, I did not reserve so far in advance to not get what was available at the time of booking and it is the hotels fault it was over booked not mine. They eventually got it corrected and miraculously came up with the correct room. The beds were ok and it was all clean and up to date. The pool is small and there was a little league team stay so the pool was full. It’s was very very convenient to I35 and a lot of shopping and restaurants.

Jordan at the front desk was great. She set us up with the connecting rooms we wanted. It was my original request. I called to confirm connecting rooms a week and a half before check in to be told they would do their best. Still uncomfortable, I called the day before check in. She saw my booking was incorrect and corrected it.

It was a quick stop as I was driving through but everything was amazing.

The check in was super fast. The free breakfast was great. I love the noon check out time. No rushing out in the morning. The pool is tiny and there is no rules apparently. But the fitness center is great. I would stay here again without a doubt.

Custom service was great. The breakfast was fresh and delicious. The woman running the breakfast was extremely friendly and amazing. She made sure everyone was taken care of and was wonderful! The beds were so comfy as well. We enjoyed our stay!

It rained the entire time so we could not use the pool. Other than that it was great! The front desk lady was so friendly and welcoming! (Redhead)

Clean and safe for a good price. The breakfast was included and a kind lady tended to the breakfast service area and she was helpful and cheery.

Clean and staff was friendly

Great experience, welcoming and kind staff. Quiet and clean, would definitely stay here again!

As soon as we walked in the room it smelled so clean! Bed was excellent and comfy. Breakfast was great and staff were polite.

Everything was great minus the parking lot. Its very small and you may be left out of parking.

Not every room has a microwave.

We chose to stay the night at the last second. Just on the price alone and location that i needed it was perfect. Get there it was clean, staff (JZ) was great!! This will be my stay every time I go back to Round Rock!

We really enjoyed staying here, checking was smooth as always, but customer service overall was what stood out the most. We thought breakfast ended at 9:30 so we got there at 9 am and we still were able to enjoy our breakfast and staff lady was really helpful. Then Giuli (Juliana) helped us with complementary waters and extended out checkout because we needed that due to some business matters. Thank you so much!!

Excellent location! Clean room! Good breakfast choices!! Would go back

Great staff. My room was as nice as any room I've ever had at a Hampton Inn. The complimentary breakfast was excellent.

The facility was clean and well cared for. The breakfast was well attended and the staff was very friendly and helpful. The food was basic but fit the need. Eggs, sausage, and some wonderful home potatoes. There is a sales counter with food items and wine that was just what we needed. The bed was very comfortable in our room.

Pretty decent property in good condition and good value for the money.