The picture window on the bottom front of the floor had a huge gap whenever you stand and that made it very dangerous to stand told the people from the lobby they did not change our room. Also, on the first night in the middle of the night they were trying to get in our room.
Carolyn
Business
8,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice size room and comfortable bed.
Cristóbal
Business and Leisure with Children
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Todo fue increíble, tuvimos una estancia corta pero nos hicieron sentir como en casa. El cuarto está muy amplio y cómodo
Noe
Leisure Family
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Everything about this hotel stay was amazing! It has great amenities and is very family friendly. It is also walking distance to a nice mall for an added shopping experience! The staff has been amazing from day one and has been great help for guiding us on where to find some hidden gems in Mexican cuisine! I 100% recommend, especially for a family looking for a safe and kid friendly environment!
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Elena
Leisure Family
8,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The room we got was a lower level facing the mayor freeway Periferico. Noice didn’t stop. The view was good. The swimming pool is small but my daughter had a lot of fun. The food was good and the staff were amazing. Polite and helpful
Luis
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Buen servicio
Vickie
with Partner
8,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The location was excelent. I had zero issues with uber pickups and dropoffs. Solo starbuck type drinks downstairs. Very conveniente.
pablo adrian
8,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Nice hotel, not luxury. Close to big mall . Good experience
Estelle
Business Family
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very nice place shopping mall 2 min from the hotel excepcional staff secon time at that hotel
Walter
Business
6,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Solo por se conveniente me he hospedado en este hotel
Pero las habitaciones son sucias descuidadas. Pésima regadera agua por todos lados LOS DUEÑOS LO SABEN
Cecilia
Friends and Family
2,0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
La peor atencion recibida, no aceptan apple hay, el agua caliente no funciona, no aceptan brindar desayuno con pago de apple pan, pésimo servicio de toallas, aire acondicionado, no hay refrigeración, hotel gastado, malísimo
Rodolfo
Leisure Family
10,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Excellent service
Nayelli Bandera
Leisure Family
10,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Everything was good. It was very convenient for us to have someone park our car.
Henry
Friends and Family
10,0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Really good 0 complaints they are the best!!
roman carlos
Business
10,0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Excelente
Andres
Business Family
10,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
B
Andres
10,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Awesome
Mark
10,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Everyone so accommodating every thing we have asked for they figured out how to make it happen obviously a well trained service based staff