The entire front desk staff was excellent, though they did forget to offer the complimentary drinks provided through Expedia. In the room, the pillows were extremely hard, making it impossible to sleep. The bar staff was very aggressive when asked which drinks were covered by the complimentary vouchers, and they provided service in a rude manner.

Thank you so much for everything

We lived this hotel. The food was amazing. The people were so accommodating and very nice and respectful.. The service was immaculate.

Everything was great

VERY GOOD SERVICES

Clean room, nice staff, easy to arrive, parking lot.

Clean- for business trip only…

Clean room. Great breakfast, everyday the buffet was different. Great service by the staff in general.

Great hotel

No me gustó , el olor del cuarto es como de hotel viejito al igual que en general el hotel. Es como viejo … lo bueno : la cama está cómoda y el cuarto enorme.

Clean room nice hotel just 2 elevators didn’t work to go to the 11th floor only one so we had to wait for that specific elevator to go to our room

It was okay overall. But we have troubles with the key, TV, and water. They said they knew about the troubles, but they gave the room because they were full booked.

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I arrived on Oct 29,25 at night and they assigned room 117. The bathroom was in very bad conditions with patches on the ceiling, the bathtub old and full of patches, too. the room looked and smelled old , One of the trash cans didn't have a bag. They themselves knocked on my door to offer me another room (305), and I get there, and the sink was clogged. I was very tired, in pjs, ready to go to bed, but I had to wait for the Plumber, and then wait for the cleaning lady, to wash the sink. It was an awful night.

Checkin and the rooms are excellent in this hotel the only issue is with the food, too expensive for the simpler dishes, but they allowed us to order to Uber eats. very good location at city south and easy arrival make it a good choice.

Gym está viejo y descuidado la habitación tiene la tele de un lado de la pared y de lado la Cama no se ve

Comodidad, limpieza, calidad de la atencion

The hotel is very well located, its staff very friendly and professional, but its restaurant is a total disappointment at any time. The food is very unpleasant.

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Nice hotel