All the staff was VERY friendly, courteous & responsive. Really appreciate that! Another guest brought their dog & immediately left it alone in their room next door. The poor thing just kept barking. Staff tried to contact them, to no avail. As soon as I requested a different room, she immediately handed me a door key on a non-pet floor. Staff also had maintenance clear the bathroom sink & shower drains upon request. The breakfast offering was mighty impressive - SO many choices & plenty to go around! Great access to OMSI, which was our reason for visiting with our grandson. A dip in the pool & hot tub, nice view of the promenade across the street and a peek-a-boo view of the river, too! Overall, a very pleasant stay!