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Lovely room overlooking the park. Great breakfast. Staff very helpful - we were able to store luggage after checking out and they called a taxi for us to get to our next destination. Spa facilities (which are not included in the room rate) were also great - and very clean. Would definitely stay again if visiting Vichy.

Really enjoyed this hotel, we have a lovely room with a large terrace overlooking the park. The room and bathroom were spotless and very well equipped. The staff were really helpful, from helping us park through reception to the staff in the bar and restaurants. Highly recommended

Really enjoyed our stay here. Everyone very kind and helpful. Loved the spa! Did not eat any meals here

Very classy and well maintained hotel in the heart of Vichy. The staff were wonderful and the warm hand towel upon arrival was a nice touch. The room was spacious and clean with a large soaker tub and walk in shower. The access to the Vichy spa was across a walking bridge so you could go in your bath robe .. A wonderful experience

Deluxe park view room - lovely view and quiet. Sun all afternoon. Room was spotless, check-in person was great, wifi - no problems.

All in all a great experience and unbeatable value. I will definitely try to get back here on day!

Surrounding area under renovation but hotel itself and the park side very nice

We came for one night on our honeymoon and were greeted so warmly upon arrival. They even had a towel placed in the shape of a heart and rose petals on our bed. The property was beautiful and in a fantastic neighborhood. We would absolutely come back!

Wonderful stay during Ironman 70.3, incredible service and valet parking. Loved our stay

We spent three nights at the hotel to celebrate our 20th wedding anniversary. We had never been to Vichy. The experience was excellent, the hotel was beautiful and everything was clean and up-to-date. We booked a junior suite, which was lovely. Evening cocktails in the beautiful bar were beautifully served. Our spa treatments were excellent and the facilities are modern and very clean. Highly recommend!

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Lovely hotel with a nice terrace with views of the park. The bed was amazing, as was the bathtub ! Dinner in the main restaurant was amazing! Had the best magret de canard on my entire month long trip across France. Love this place

Amazing, beautiful place, swimming pool, breakfast. Wonderful bedroom. The Team is very top, kind. This hotel is my favorite. I’m very happy all the Time when i come to spend holiday. Thanks you

A bit disappointed regarding Thermal Spa facilities which claimed to be the largest scale in Europe

I love this spa and the location - the rooms and spa itself are a little tired. Tiles missing from the spa - things not open, etc. Overall it was a good experience but could use some updates.

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Visited for the triathlon. Room was large and pleasant but the Hotel and especially the Spa was tired (no kettle always as disappointment)

Lovely hotel, I wanted to use the hotel pool, however it was still being refurbished, so the staff gave me a free pass to the Thermal Baths.

Beautiful hotel, the staff were lovely. We enjoyed looking out over the park and easy walking for the town and riverside. We hope to visit again