Maya
8,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Beautiful hotel and tilework. I requested a room facing the inner courtyard, and it was quiet with a lovely warm glow when the sun reflected off the deep peach colored paint of the atrium. The staff was exceptional and helpful. The room was small but comfortable. My only issue was the poor treatment I received from the breakfast staff. I was genuinely confused about what was free and what wasn't. I would never dream of disrespecting the customs of a country not my own, but despite my careful apologies, using what little Spanish I possess, I was barked at repeatedly by the woman in charge of breakfast and it was clear I was not welcome. It was my first morning and a terrible way to start the day. It really upset me. But I do recommend this lovely hotel and it's central location and the kindness and authenticity of the staff.
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