Overall Ratings & Reviews Lopesan Costa Meloneras Resort & Spa

The hotel is very big but very attractive with wonderful location beside the sea and very attractive grounds and pools. I wasn't keen on the daily entertainment and this was loud in my room but at least didn't go on beyond 11pm. Huge spread at breakfast buffet but cooked items bit tepid. Didn't think they should charge for parking.

Our room was beautiful, with a balcony and stunning view of a pool under us. There was a huge pool with a lazy river, waterfall and bar, where we had our lunch every day. The beach/infinity pool was just breathtaking. Breakfast was lovely, so much choice. Beach is a 5 minute walk and some nice shops on the door step.

Hotel & staff were amazing!!! Only 1 dissatisfaction is having to wait so long to check in or for any assistance at the front desk reception. Having to stand in line for up to 30 minutes to be checked-in, is in my view unacceptable. Can they not find a better way in which to wait to be seen? Even if it’s a number system, then at least we can SIT & wait rather than STAND for so long. Reception is our 1st experience of the hotel and so doesn’t set a good 1st impression. Trying to gain assistance from reception was always a long wait on the phones or in person waiting in line. That said, my stay was amazing shame about the lack of staff on Reception.

My 3rd stay in 8 months should tell you everything. Stunning hotel probably one of the best 5* hotels in Gran Canaria. Room is big clean and decor is beautiful. I will stay again just not too sure when. I would certainly recommend Lopesan Costa Melonares 100 percent.

La propiedad está muy limpia bonita con buena ubicación cerca de tiendas y restaurantes,lo que no me gustó es que pasamos calor el aire en los cuartos no enfriaba y en las noches pasamos calor,el técnico fue lo revisó pero seguimos con el mismo calor

Beautiful looking hotel, and some of the best pools and gardens I have seen. Hotel was immaculate inside and out and rooms specious and nicely decored. Unfortunately the size of the hotel and the mediocre sevice stop it from being the luxury resort its trying to be. Service and staff while efficient were unfriendly and a little cold. Dining was disappointing for the level of hotel and food fairly run of the mill. Its a very good four star hotel but other hotels around it put it in the shade when it comes to service sadly.

Lovely hotel and grounds

Great staff! Friendly and helpful. Nice area and convenient with restaurants, shopping stores and car rental companies across the street. Great for families with kids.

Wonderful stay, couldn’t recommend it enough!

Excellent hotel and great value for money. Would recommend to anyone and will be back very soon!!

Our beds were super hard and I asked the front desk for assistance and they gave us two sheets. Our backs are killing us. Also when I checked in the front desk was super rude and not welcoming. Other guests were provided with champagne at check in but we weren’t . The breakfast was great and the pools were beautiful

It’s a lovely hotel with choice of pools, spacious rooms and general areas. Beautiful gardens and outlook to the sea particularly from the infinity pool. The food was good but not the standard I’d experienced in the breakfast and dinner. There’s an absence of chefs cooking fresh dishes at the grill as you’d expect at a 5 star hotel. Also whilst there’s kettle and selection of tea in your room there’s no coffee unless you have a coffee machine.

The hotel look is grand but some of the staff at reception were rude to other clients in full view. The same applied at the pool side bar, there is a general lack of customer focus from the waiters they came across miserable. We sat outside the square for 10mins and no service was given. So we left. Overall a dire first impression and we would not stay there ever again.

Stunning place in so many ways. The many pools, the landscaping around the pools, the design of the common spaces were all wonderful. The restaurants were all wonderful too. Shops and restaurants outside the complex were great. Exceeded our expectations in all ways. Our only minuscule frustration was trying to get the tea and milk replaced in our room daily. Which was a wonderful room too. Totally happy, sorry to leave.

Would definitely stay again.

The place was really nice, a little sterile could be friendlier as it was quite expensive. The breakfast was amazing.

Beautiful property, excellent service, clean comfortable room, and great breakfast bar. Go early to avoid overcrowding!

Fantastic hotel. Shame about the buffet restaurant, it can't deal with the number of people that stay here.

Beautiful property that is well kept. It’s in a very continent location.

This hotel is the ideal place for a relaxing escape in the beautiful garden and unique pools of Costa Meloneras. Amazing sunset views that will always follow us.