The room cleaning was good, but a lot of water pooled in the shower enclosure, perhaps due to an issue with the floor's slope.
Fernanda
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Todo muy bien. Linda habitación, amplia. Desayuno muy completo
Christian
8,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great place to stay with good location. A bit old. I expected more for “Park Hyatt”. In the rooms there are old clocks (makes it feel not luxury or premium). However the service was great.
Alejandro A
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This is THE HOTEL where to stay in Mendoza. Everyting is closeby and worked around this area to enjoy.
David
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I was pleased with my room. The mountain view was large and comfortable. The hotel staff were always kind and helpful. I had an excellent massage in a beautiful spa. There’s a well appointed gym. I highly recommend this as a home base for excursions from the city.
michael
with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The massage therapist were superb
And the Bellman was extremely helpful
Gene Gary
with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Impeccable service through and through! No detail was left untouched. The experience and stay was fantastic.
Pablo
with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excelente servicio.
Muy buen desayuno.
CHOO FEN
Friends and family with Friends
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The Lady from Front desk was helpful for checking in earlier than expected with a ready room. The morning shift Concierge were prompt & keen. Staff were professional during check-in & check-out. Doormen from late noon or evening shift were rather relax & busy with own personal distraction on their mobile phones (FIFA?!). Casino is in the establishment if you are interested. Location wise is very strategic for walking around to F&B outlets & souvenirs shopping.
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Victor Javier
Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice place with nice service and good location
Victor
Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
All the employees know what they are doing.
The concierge had very good suggestions for visits to the vineyards since everyone of them was memorable.
Breakfast is superb and the restaurant staff is always ready to serve you.
FERNANDA
Friends and family with Friends
10,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Quartos amplos, limpos, bem localizado e atendimento excelente
Johana Karina
with Partner
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
the staff and hotel was amazing .
Pedro
with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Hotel staff was great! Specially Federico from the Reception.
Carlos
with Partner
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The hotel is somewhat old-fashioned, but the warmth and excellent attention from the staff, the exquisite breakfast, and the outstanding service more than make up for it! On top of that, the location is fantastic and the free parking lot is a plus. Also the spa staff were fantastic!
Fernando
with Partner
8,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Good location infront of the park
Maria Cristina
Friends and family with Friends
10,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Everything was perfect! Staff, breakfast, parking and the staff
Luis
with Partner
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Un hotel que está cumpliendo 25 años y se mantiene como un icono de Mendoza.
Muy bonito, con un personal muy atento.
El único detalle es que el restaurante principal en las noches solo atiende de jueves a sábado y nosotros llegamos el miércoles. Tienen una opción con carta limitada en el bar.
Joseph
Family
8,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Personnel could be more attentive and friendly to improve the experience
Richard
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Excellent hotel in all respects. Chose it for convenient location, pleasantly surprised by the luxe facilities. Very nice, extensive but pricy breakfast buffet, and very good lunches in the balcony bar. Will definitely stay here on any return visit.