Overall Ratings & Reviews Pullman São Paulo Guarulhos Airport

Tis is a good hotel in a great location 10 minutes from Guarulhos Intl Airport

Very nice gym

Free happy hour in the VIP lounge if you stay in one of their nicer rooms! The rooms are clean, the shower is awesome, the tub is great, the wifi is fast. Food is great!

Great place !

No

It was great

very good hotel

We loved it there. Food was good. The room was the best. Fun activities for kids.

Excellent option to take an early flight from GRU. The hotel facilities and staff were super good.

Old dirty rooms with sink problems and bad service

Very nice staff , great food ! Rooms are very well cleaned

Everything was perfect besides the park where they say on the app that the parking is free but you have to pay almost 50 bucks, that is not right since they put some information on the app but still charge over there..

This probably is excellent for the people go to the airport they have good food excellent service good location for the people go to the airport

I usually stay at the nearby Marriott Hotel We decided to try the Pullman and we were impressed with the experience. The staff was pleasant and helpful. We stayed in an executive room and the lounge has a nice layout for dinner.

It is en excellent hotel close to the airport

The service is outstanding. The people that work there are better than the hotel. I’d love to hire them all in usa.

Nada Todo bener

Upon arrival, I was not greeted by any of the personnel at the front desk. In fact, the staff simply walked by me without acknowledging my presence, which was quite surprising and frustrating. It felt like they were not concerned with providing even the basic level of customer service. Unfortunately, this lack of attention and helpfulness really set a negative tone for my visit. I expected a higher standard from a hotel of this caliber, especially considering its location at an international airport.

After long flight delays and a 2am arrival, we were check-in, bags to room efficiently and quickly. Excellent English spoken by all necessary staff.

Difficult time finding information at hotel for the shuttle. Once located, QR Code for shuttle timing didn’t work. Overall nice hotel and convenient access for overnight stay near airport. For the price, expected cleanliness to be better. Floor and shower not well cleaned and didn’t have slippers so a bit uncomfortable. Again good overall experience though.