Property feels old world Mexico. Really nice grounds. What I didn’t like was that there are no hair dryers in rooms. No screens on sliding door or windows and that was a problem because we lost power in our room one day and it was quite hot.
The “free” breakfast was a complete waste. Also, know that they date and name the coupons, so make sure you use the right ones. They made a big issue out of us accidentally using the wrong ones on day 2 and had two staff come to our table to tell us this and it seemed they acted like we were trying to pull one over on them. The breakfast consisted of a few slices of fruit, either pineapple or watermelon, or some unknown fruit. The “toast” was what looked like a baguette sliced and very lightly toasted. Came out cold and then then you got a glass of OJ. So don’t look too forward to that free meal. It’s a waste of time even sitting down for it. After that day, I just kind of had a bad feeling about the staff.
There were some staffers that stood out. One being Fernando at the restaurant. He was very kind, always. And another girl at the restaurant, but don’t recall her name.
The housekeeping came in twice while we were there and they did a great job.
We got there at 3 and our room was not ready so we ate at the restaurant. The food was not good and the prices were very expensive, IMO. Also, how about ONE vegan option. Just one.