Sandman Hotel & Suites Williams Lake

Explore Sandman Hotel & Suites Williams Lake
7,0
Pleasant
From 1.004 reviews
Cleanliness

6,8

Room Comfort

6,8

Service and Facilites

7,8

Traveler Reviews Sandman Hotel & Suites Williams Lake

Number of reviews per page
20
40
Top reviews
Aaron
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10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is under construction but the upgrades are very nice. Room was quiet and the bed was super comfortable. Dennys downstairs for some pancakes and fruit for breakfast was wonderful. Great hotel!
Mark
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10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I stayed in a newly renovated room and it was very nice
Elena
icon-with Children
with Children
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly and chatty.
Deidre
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10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very roomy and comfortable
Candice
icon-with Children
with Children
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

In middle of Reno’s
Kim
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with Pet
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Short stay but friendly staff. Bathroom could’ve been a bit cleaner but overall it was fine
Cylas
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was meh, not the cleanest. The hotel was a bit dingy but we made do.
Brandie
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8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room could have had a little more attention to details when it comes to cleanliness
Maureen
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we checked in, we were told we were getting one of the “newly renovated rooms “. Upon checking in after a long day traveling, I wanted a bath. I filled the tub and prepared to have my bath and when I turned around to get in it was empty. This newly renovated room had a tub that couldn’t hold water. The toilet paper holder was falling off the wall, there was a light burned out in the washroom and the TV was as grainy as the 1960s rabbit ear antenna reception. Also, when I checked in I asked if the pool was open. Much to my disappointment I was told that it was not open. I was a little annoyed as I had stayed at the same hotel 20 years ago with my children. Looking forward to a swim after a hot days travel with 2 boys the pool was also closed at that time. Is the pool actually ever open? Why do you continue to advertise a pool if you don’t have one? There was a young man on the desk named Darion. He was extremely helpful, he empathize with us and did offer us financial compensation. He was professional, understanding and very kind. He is the only reason I would ever return to this hotel in the future. If I were you, I would do whatever you can to keep him on your staff! We were also given food vouchers for the Denny’s restaurant next-door. ( don’t order the turkey dinner whatever you do) The overall experience was OK thanks to Darion. If I were able to return, it would only be because of Darion.
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Owen
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Broken bed, cigarette butts on the deck
Carmen
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean basic rooms. Recently renovated.
Courtney
icon-with Friends
with Friends
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very friendly and the hotel was a great stay!
Romane
icon-with Friends
with Friends
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff went out of there way to get us into our room. The room itself was pretty run down. Great 2 bed layout but carpet had stains and the TV did not work in the main bedroom. And the TV in the living room I don’t know if it was the feed but kept stalling and going on and off
Caralyn
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A perfectly adequate room for a short stay for a weekend wedding. The pros: Our room was spacious, clean, recently updated, no cigarette smell, the AC unit worked really well, and the bed and linens were comfortable. The attached Denny's is very convenient, especially for meeting up with a small-to-medium sized group of people. The cons: The indoor pool is heavily featured but was not open and apparently hasn't been open for about a year, there is only an elevator in the part of the building with suites so be prepared to haul luggage up 1 or more short flights of uneven stairs. The ongoing renovation does not inspire a lot of confidence when you arrive, especially with lack of safety and accessibility features like missing handrails on both sides of the staircases, peeling wallpaper, unfinished walls etc., but our room felt like an oasis in the chaos.
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Janine
icon-Family
Family
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms dont have phones. Property was under renovations so it was a bit disheveled. They dont have elevators. The staff were wonderful
LaRon
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was clean and comfortable. There was no elevator to the floor we were on. and I do not do stairs well. Hallways and stairways a bit grungy. Looks like they are in the process of doing some work in those, but that it's going very slowly. Nice having a Denny's in the building
Sharon
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This room was booked primarily for the pool. No one informed me that was out of commission for repairs. I found this out the day of checking in and was unable to cancel without penalty. Also, we required an elevator for a party member and there was none. The hotel did accommodate a lower floor, however, stairs were still a requirement.
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ANDY
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean and friendly
Katrina
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Front desk Tracy was amazing
Dee-Anne
icon-
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms were clean. Hotel was under renovation so there was that.
Number of reviews per page
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