There are some really lovely things about this hotel, including the wonderful gardens, a great pool and a fantastic breakfast. However, for a five star hotel, my deluxe room felt very basic and the bathroom was cramped with no windows and no storage space. The most disappointing thing was the staff. Our experience was extremely mixed we had a very good initial welcome but then a waitress for supper at the pool bar was dismissive and very unfriendly and that was the experience throughout There was unfortunately a fire alarm in the middle of the night when we were there, which caused all guest to vacate their rooms. These things happen but I was against surprised that for a small family run hotel there was no word of apology for the inconvenience verbally or in writing from members of staff. So a mixed day, but for the money, I don’t think I would be back despite the lovely garden and breakfast

A beautiful property with charming staff and a world-class restaurant. The gardens were beautiful and the breakfast was spectacular.

The grounds of this hotel are beautiful and well maintained. The breakfast is very nice with lots of varieties of bread and other baked treats. We enjoyed our initial night so we changed our plans for later in our holiday to come back to the property and stay some more nights. There was one issue with an odour coming from the septic so we informed the hotel. They addressed it and made sure it was looked after. Benoit at reception provided a warm greeting and great smile and made us feel very welcome both stays. We would highly recommend this property and would definitely stay there again.

My husband and I thoroughly enjoyed our stay at Le Pigonnet in Aix-en-Provence. It was the perfect midway stop between Paris and Nice and exactly what we needed to unwind and recharge. Our room was spacious, had comfortable beds, and offered a lovely view overlooking the gardens. The breakfast was delicious, and the staff were exceptionally friendly and accommodating throughout our stay.

Overall a good stay, some minor bathroom maintenance needed to be followed up,

Yes

Outstanding

Amazing care and attention to detail. Lovely spa. The garden grounds were the highlight. My only disappointment was that the pool was not heated.

Hotel Le Pigonnet is an enchanting place to stay, the classic Provencal style of the hotel rivaled by the gardens that surround it. Every room, every outdoor space, is chic and charming, so it's easy to understand why it attracts celebrities like Brad Pitt and George Clooney. I stayed in the entry level room. The bathroom was tiny so I would recommend upgrading if you're traveling with someone or if you are a larger person. Special shout out to Thierry, the sommelier, and Dimitry, the bartender, both of whom were warm, welcoming and professional.

The morning breakfasts were delightful All staff was very helpful and the garden was something excellent

The propert, staff and services were amazing. Its a close walk to town and a great location for your Provence vacation.

We had a delightful 5 night stay at the hotel in mid March 2026. Staff were gracious and helpful; location was ideal at the outskirts of the main town and close to public transit.

Clean room and front desk staff

Everything was fantastic. They can do better with the variety and the quality of their breakfasts

One of the better hotels I’ve stayed in. Private alcoves in restaurant, bar, and gardens, excellent food, and a staff who sees to your every need. Merveilleux!

Le Pigonnet is a dream! Beautiful hotel and surrounding land, as well as fantastic staff and service. The hotel is perfectly situated for both quiet from street/city noise and walkability to Aix. The spa is wonderful with rejuvenating treatments and a fantastic wellness area. I’d never been to a hammam before this visit, and it was the most relaxing space where my travel weariness and tight muscles finally relaxed (especially during my stop at the dry sauna afterward where there are tools to stretch different parts of the body). This is the BEST experience I have had in my 12+ years of solo travel. I will absolutely be returning as soon as I can to both Aix and le Pigonnet! 10/10 recommend!

This was a beautiful hotel, gardens and excellent service from all staff. Would only choose this hotel for visiting Aix en Provence!

Excellent stay

This hotel exuded French ambiance with beautiful grounds and gardens..

Wonderful gardens!