Overall Ratings & Reviews Candlewood Suites ROGERS/BENTONVILLE by IHG

Very nice, clean place within walking distance to restaurants and shopping

Decent hotel. First room had a broken down bed and the toilet handle was about to fall off. Told front desk and was moved to a new room immediately.

Good

Nice property close to AMP. Mini kitchen was nice. Bonus having a local bakery across the street.

The water was shut off when I got up in the morning so I was unable to shower. The building was run down. The room was at least clean.

Worst hotel I ever stayed at.

I like the spacious rooms and kitchen area.

It was an older hotel, but they are supposed to be updating and and after that I think it will be excellent. Staff was excellent. The young woman that checked us in was very sweet, even though it was late. The computer messed up and she put great effort into getting it fixed quickly and getting us to our room. Same in the morning, front desk was gracious and kind.

Proximity to fun amenities.

Convenient to Crystal Bridges and local restaurants. Clean hotel, well kept. Furniture in our rooms looked brand new.

The whole place was filthy. I would guess the rugs in the rooms haven’t been washed since installed. Our socks were pick black just from walking from the bed to the bathroom. There were black things under the sheets. We left at 1AM.

The staff was amazing and the room was perfect for a weekend get away

Smell was awful

Very clean and comfortable

The girls behind the counter were kind and trying, but probably needed more training. The facility itself was sufficient, but very worn. The refrigerator in our room was very loud all night and there was an unpleasant smell through the entire hotel.

We had a two night stay due to being in town for a softball tournament. The room was clean and the air was cold-2 biggest things for us when we travel. Saturday night we heard

Paid for two beds, received one

C

Easy access hotel with nice amenities. Room was clean and hotel was secure. Will stay here again.

We always love staying at this Candlewood! We take lots of little mini trips to Rogers area because we live close, enjoy going to concerts and the local art scene. As usual, a pleasant stay! Nice clean room, extremely friendly staff.