Destaco la EXCELENTE PREDISPOSICION del staff de recepción, siempre atentas a cubrir las necesidades y muy amables. Llegar de un viaje, sobre todo largo, como en mi caso y sentir la calidez de la bienvenida de estas personas hizo de mi estadia algo muy agradable. El desayuno sencillo pero muy bueno, el restaurante muy lindo y elegante. Es un hotel muy práctico y ejecutivo, especialmente para gente que viaja por trabajo. No tiene piscina, por lo que es mas para adultos. La ubicacion muy buena, tienes accesibilidad a un supermercado y un par de restaurantes de comida rapida muy cerca. ME ENCANTÓ.

Air conditioning was very warm. Our daughter’s room had water dripping from a leak in the ceiling. The staff was wonderful!!

Great place, great people. Grocery store just next door. Room was a bit small (that is Europe), but staff was lovely. This is Spain: restaurants open at 8PM and close at 2 AM Coming back

Nice hotel with great amenities. The breakfast was very good.

Enjoyed my stay

Friendly staff , clean rooms. Nice location.

Perfecto para estancias en Alcalá de Henares

Satisfied guest

Habitaciones limpias y una zona muy bonita. La ubicación es más alejada del centro de Madrid pero vale la pena.

Every thing was perfect

It met our needs in a reliable friendly way.m

Staffs are very nice and friendly but, the area is a bit far from main city.

The overall experience was great. From the staff to the food, everything was excellent. I will stay again.

It is a very nice hotel. However you need a car. If you are a leisure traveler looking to explore Madrid, this probably isnt the place for you. It is a nice property with a very nice breakfast buffet. The front desk staff were very helpful.

Excellent except for a design concern in that the bathroom door does not shut tight. Odors can escape. The frosted bathroom door is not appropriate for every occasion. Not all guests sharing a room are intimate couples!

Staff at reception were awesome. Breakfast was good with a wide selection to choose from.

Excellent hospitality, excellent customer service on the front desk team.

Such a great hotel, rooms are lovely, staff are super friendly and in a great location for both airport and travelling to the city. Will stay again!

I especially like the front desk staff, they are always helpful and nice.

Very good service