Hôtel was clean and conveniently located. Front desk staff were apathetic when a personal item went missing. The item was returned after repeated requests at guest expense.

From the staff to the breakfast. I'm surprised it's not rated higher for the price

I had a very pleasant overall stay at Hôtel Saint-Sulpice. The room was spacious, the bed was large and very comfortable, and the location is excellent — right next to Notre-Dame Basilica of Montreal and within a short walking distance to the metro. The breakfast was average, but still decent. If you don’t have plans to eat,having breakfast at the hotel is perfectly fine. The breakfast staff were lovely, attentive, and provided great service. I also had a very positive experience with the hotel staff during the night shift and the following morning.they were friendly, helpful, and welcoming. However, the only disappointing part of my stay was the check-in experience. I arrived around 6 PM after walking from the station in snow and strong winds, carrying my luggage and quite exhausted. Unfortunately, the staff member at check-in seemed unfriendly and somewhat dismissive. It felt like they were not very willing to assist, which was surprising for a hospitality setting. I have heard that there can sometimes be issues with discrimination in Quebec, and while I can’t say for certain, the interaction did leave me feeling uncomfortable. That said, this was the only negative point in an otherwise great stay.

Fantastic Stay, fun area of old town montreal with lots of things to do and see. Hotel staff was incredibly friendly and helpful. Room was beautiful.

Grate stay

Beautiful room and great staff, I had a lovely stay. If I want to be knit picky there were no outlets, I need to unplug a lamp for my charger, and only one closet, no drawers. But a great location and vibe!

Great location to walk to many Old Montreal activities. So many great restaurants close by also!

Loved my weeklong stay here !

Ns

Two adults and two kids (4 and 16). We stayed in a room with 2 queen beds. The room was spacious, clean and well situated. The service was terrific and the breakfast was delicious. I plan to return.

The staff were excellent, friendly and accomidating. We had some problems with our first room, but management moved us to another room so they could address the issues. This would of been a 5 star review but the Konek AI setup for the wifi and cable was absolute trash. The wifi password wouldnt work after dozens of attempts. The hdmi cable would lose connectivity, and all the streaming services through Konek ai would freeze or lose wifi signal. Its a shame that this poorly working tech made our trip less than fully enjoyable.

Beautiful hotel in the heart of Old Montreal! The staff was magnifique! Very friendly and accommodating to our requests. The room we had was very clean and spacious! That was a wonderful surprise to have so much room. The main bed was very comfortable and the washroom was very big. The pull out bed was not so comfortable. Newer or thicker mattresses would be a definite plus as my kids complained about how uncomfortable it was. The kitchenette is a bonus. Mini fridge, kettle and Nespresso machine was a treat! We will definitely return to this hotel.

Beautiful building, very convenient location near a lot of good restaurants, cafes, tourist sites, and public transit. Room was spacious and the bed was probably the most comfortable hotel bed I’ve ever slept in.

Wonderful hotel, perfect location and plenty of space for our family of five.

Nice hotel, and great location.

Beautiful rooms, friendly and helpful staff, perfect location.

Room was clean, hotel was staffed well despite poor weather.

Very centralized in old Montreal! Room was perfect for a girls trip to each have our own bed and a lot of space! Staff was always friendly

Amazing staff!!!

I didn't use spa or buisness center but it looked nice.