Howard Johnson by Wyndham Thunder Bay

Explore Howard Johnson by Wyndham Thunder Bay
8,4
Very Good
From 1.091 reviews
Cleanliness

8,8

Room Comfort

9,0

Service and Facilites

9,0

Traveler Reviews Howard Johnson by Wyndham Thunder Bay

Number of reviews per page
20
40
Top reviews
Judy
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fabulous room
Carly
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room we were given appears to have used to been down a hallway for an emergency exit. I was a little on edge with it when my little kids were with me and worried about them running out it. Rooms were big though there was a huge pinesol smell
Steve
icon-with Friends
with Friends
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good clean hotel, and our group enjoyed our stay. Breakfast was supposed to be at 6:30 then it wasn't ready, and we have to wait. It wasn't a real Continental breakfast, but rather pre-wrapped did choices. I would recommend it.
Kyle
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect overnight stop over.
Milka
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Umang was very kind and hospitable. Such great staff is valued and makes the stay so much more pleasant. Thank you Umang.
Stephanie
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property didnt have much for fun anemities
Dennis
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was very noisy till 3am, not a happy camper!
Yee
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the customer services. 5 stars rating of the services.
Suz
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean but dated. Staff were amazing. Continental breakfast was just that - continental with hard boiled eggs. Muffins were very fresh and delicious!
Arlene
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a great location when we are in the city
Vi
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bathroom is pretty dated and could definitely use an update, but otherwise the room was pretty comfortable. The doors don’t keep out any noise from the hallway though so we were woken up multiple times in the early morning by other guests chatting outside of their rooms. Besides that, it was pretty quiet considering the hotel was right on a busy thoroughfare. We appreciated the free breakfast included. There were waffles, bagels, bread, cereals, yogurt, muffins, hard boiled eggs, and drinks. As other guests have mentioned, it would be nice to have a couple more proteins, but overall free breakfast was decent and well-maintained.
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Susan
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

There are two floors at this hotel and I was hoping to have a room on the ground floor because I am disabled and have a hard time with stairs. The price was higher for the ground floor and I need to watch my budget. I asked the front desk about it and was told that the rooms were the same but the price is higher for the ground floor. I expressed my concerns regarding this saying that I was not happy that someone with a disability has to pay more for an accessible room, especially since there was nothing which was upgraded or better between the two rooms. This definitely should be addressed with the company.
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Ian
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were very helpful. Need our bikes secured and they were very happy to take care of our needs.
Laurie
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I appreciated friendly staff, super clean room, and how quiet it was.
Ingrid
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good stay
David
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean hotel. Quiet. Not the best breakfast but ok
Thomas
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We came in late, easy check in then accidentally locked ourself out of our room very late ...the front desk is amazing to assist! Great experience. The breakfast was excellent too
Daphne Kyle
icon-with Friends
with Friends
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My most recent experience at this hotel was awful. I booked and paid through Expedia, but when I arrived to check in, the person at the front desk immediately said “no locals” in a rude and dismissive tone. If this hotel refuses local guests, that policy should be clearly stated on both Expedia and the hotel’s own website before anyone books and pays. Taking someone’s money and then surprising them at check-in with an undisclosed policy is unacceptable. When I explained that I had already paid and had not seen this policy listed on Expedia or the hotel’s website, she continued to be rude. She also asked, “Why are you staying here?” in a judgmental and intrusive way, as if I had to justify booking a room I already paid for. She also took IDs from everyone in our group, even though we were all over 18. I understand hotels may require identification, but combined with the “no locals” comment, the questioning, and her attitude, it felt like we were being singled out and treated with suspicion before we had even checked in. It was insulting to be treated like we were automatically going to damage the property or cause noise complaints simply because we were local adults. I have stayed here before and had a pleasant experience, but this visit completely changed my opinion. The customer service was terrible, the front desk attitude was unacceptable, and the way we were treated made us feel unwelcome and discriminated against.
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Dalton
icon-Family
Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was good.
Doreen
icon-
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel
Number of reviews per page
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