Older hotel friendly employees for the most part … this is a 3 star hotel AC blew hot air and don’t count on the WiFi working at least on the top floors but only in the lobby for the most part … views are wonderful and town beaches are nice with Funchal very close for other dining sightseeing options . Elevators are a bit rough two for over 200 rooms so plan to wait at breakfast check out and in the evening … hotel is like something out of a 1970s movie but the pool is nice proximity to the beach and the fantastic hiking on the Pennisula ….

We had a lovely stay at Dom Pedro Madeira. The room was very nice and clean. Staff was very helpful and made our stay even better. Breakfast buffet was excellent too. The hotel is close to the airport which is a bonus.

Very friendly staff. The hotel is outdated, but in a very good location.

By far the best staff most accommodating hotel I have ever had the pleasure of staying at. Perfect location and simply stunning with great entertainment team.

This is not the Ritz Carlton, but it doesn’t have to be. Super staff, beautiful location on the edge of delightful little bay. Views to die for, pool, better than average breakfast. The furnishings are older, but not worn, and the place is very clean. Great value for money.

I was very please with the place. Staff was very helpful when i need to change accommodations to a bigger room. I have only good things to say about my stay. I will definitely come back. Elsa Madeia 😀

The hotel itself is located in a beautiful and quieter part of the island, well away from the hustle and bustle of Funchal, which is very orientated towards tourists , busy and very hilly. The hotel and the area has a more relaxed atmosphere and environment as you are located in a town which is more realistic of the real traditional Madeira. The hotel rooms are spacious and comfortable, spotless with fantastic views of the sea. The staff are very friendly and welcoming. They are happy to go the extra mile to help with any additional needs you might have. As a disabled daily wheelchair ♿️ user the help from the staff was greatly appreciated. There are no large hills to or from the hotel to the town centre, restaurants, shops, banks etc and the beach to have to negotiate unlike Funchal thankfully. I would be more than happy to return for another stay at the hotel and area.

The hotel is definitely old and could do with an update/makeover. It stated on theor specificatione that they do have air-conditioning, but since we stayed during the off-season, the system was still set to heating mode and couldn’t be changed until the season officially ended. We requested to switch rooms as we preferred to leave the doors open for a cool breeze, and although we were initially placed on a lower floor, the staff were very accommodating and quickly arranged a more suitable room for us. If you are considering booking half-board for the hotel buffet, I would not recommend it. The food was quite bland, with limited options — typically three meat dishes (including fish), one vegetable dish, and either rice or pasta. However, the desserts and fruit selection were enjoyable. Breakfast was standard but not particularly impressive. Despite having half-board included, I often found myself going out for dinner as I was still hungry afterward. The hotel’s location is fantastic, being very close to the beach, and waking up to the stunning views every morning was definitely a highlight. Overall, the staff were lovely and very helpful throughout our stay.

The staff is fantastic. The property is well kept, but is an older 10 years but in good repair. I think the property is better than many of the reviews that expected a new property. We like the quiet cute town of Machico. We worked with the hotel staff to extend our stay 4 more days!! Many nice restaurants in walking distance, It about 20 euros to get Uber to Funchal for tourist shopping.

Very outdated, needs update. 5 min drive to airport. Smelly rooms, old bathrooms, paper doors to corridor.

Could have more electrical outlets.

Generally I think the property is good. The front dedk manager could be a bit more friendly.

We were disappointed with this hotel. Basic hotel. You get what you pay for. Only about 5 parking spaces by hotel otherwise on the street. Breakfast was fine but disappointed with our room. Opening window large so dangerous for children.

Perfect location, delicious and huge variety of foods in every day breakfast. Rooms are clean and comfortable, yes the water drain slow in shower and sink sometimes so be patient

Passable. Property could use some paint and better quality bedding.

We stayed last week and it was our first time in machico. Hotel is very comfortable, clean with good facilities. January is clearly a quiet month here and much of the hotel seemed under occupied. I asked for a room with a nice view. We were given a side sea one but noticed all the sea view rooms appeared unused? As an Expedia customer,I thought they could have gone the extra mile and upgraded us! Only other negative was the final bill didn't equate to the original price booked through Expedia? Prior to arrival, Expedia added an extra amount per night for presumably local taxes and then the hotel added 20 euros of their own to this figure. If as a tourist you are trying to budget,this pricing anomaly needs to be factored in.

Dream of a place with exceptional staff. Room with fabulous views and lovely dining area. My only problem was finding my way around the site, but that could just be senility! There for my 75th birthday

We would stay again.Good points: staff helpful and professional, breakfast was fab, within 10 mins drive from the airport, a great location to plan our itinerary, lots happening in the town within easy walking distance, beach 1 minute walk away. Negative points: insufficient parking - we were lucky,insufficient power points in rooms, no complimentary Tea & coffee, no irons to be hired , we hired pool towels but were not given refund when we returned them.

Going to breakfast seems like going underground bunker. Sausage was dried.

Very uncomfortable bed. Extremely outdated hotel.