This hotel was in walking distance to the city center. However the air conditioning was lacking during the heatwave that was upon us. The staff was very friendly and helpful.

Staff was very helpful and friendly! Room was clean and amenities were as expected. Friendly bar staff and great drinks to end the evening. The Basel card was a great bonus for our stay.

Taxi services are very expensive but that is not the fault of this property. Tram instruction is needed or tram map to make it more convenient.

Some reviews say it is a 10mins walk from the train station. There are 2 train stations and the international one, we came in from Strasbourg, is a 36mins walk! Our mistake but worth noting. The bus back ( which is free) stops outside the hotel. A functional busy hotel with friendly efficient staff ideal for a 1 night stopover

Very clean and lovely

Room was clean and tidy. Reception staff were helpful. Location was easy to take a public transport into the cultural centre or to the main Train Station. Breakfast had almost everything you could want, so many options.

All good.

Clean, basic, comfortable, spacious room. Came with free drinks. Hotel gave us a Basel pass which gives you free Public transportation and 50% off museums. Close to a rail that gets you straight into downtown in 10 minutes

Great customer service. Clean room.

Front desk staff very helpful at all times. Room cleaned promptly. No way to clean dished in kitchen.

Staff was fantastic - very friendly and helpful. The hotel room was pretty standard - bed was a little hard and shower was okay but the towels were terrible. The location was pretty far from the city center (christmas markets)so unless you're attending a meeting at the nearby convention center, you'd be better off booking something closer in.

Spacious rooms, friendly and helpful staff close to transport

The room was small, but clean. The room was also very noisy with the street noise. If you are a light sleeper upgrade to th4 courtyard rooms. I didn't know that until after i checked out. Staff was fine. The check in process was a bit long, but they offered us a free drink in the bar to make up for that

Clean, inexpensive and great breakfast and restaurant

The hotel is very nice. The breakfast was very good with all kinds of options. The room was clean and well taken care of. It is a business hotel very close to the convention center, so it’s not the most luxurious. It worked out great for our needs.

The Front Desk staff were extremely helpful and courteous. Our room was exceptionally clean and very functional. Sheets, mattress and pillows were crips and very comfortable. Loved the use of the parking garage and felt safe with our car parked there. Close shopping.

Good place for a reasonable price

Someone is very nice and the staff are very friendly, the rooms are very hot and facilities for ironing are very poor. The irons were old and not clean.

Helpful staff. Good location. Clean room

Lovely hotel in beautiful Basel. Great breakfast and service from all staff.