Air conditioning nice, good view of river, staff friendly, clean room

The booking was easy! Arriving there the staff were impeccable, helpful and so professionally courteous. I had a room on the 5th floor but had to walk up a staircase to my room. I didnt have a bathtub which I really that i wished I had asked for specifically. The bed was comfortable and the room was a.perfect temperature. I had 3 windows and opening the 2 made a flow through beautiful breeze. There is a church nearby and bells ring every half hour. I found it pleasant. Also the sound of horses hooves could be heard clopping outside and it was very cozy feeling. I slept great, breakfast was good. Again, service was impeccable!

The service was very exceptional. Very warm and friendly. Helpful staff directing nice dining experiences and services available at the hotel. highly recommend.

Very clean room

Very good Breakfast with many food options. Great service !

I cannot express enough my appreciation and admiration for the extraordinary excellence services we received in our stayed in the hotel. The entire team were all extremely helpful and friendly. The administrators of the hotel were all extremely professional. Thank you for having us in your hotel.

Friendly staff

This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!

Ideal location. Clean. Friendly helpful staff. Large rooms though bathrooms can be small

The facility is very old.

Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.

Staff were all very accommodating and friendly. Breakfast buffet great and location of hotel wonderful

Our family booked to rooms and spent two very pleasant nights at this hotel. It has one of the best locations in town just off Ponte Vechio at the historic center of Venice. Breakfast was great and the service personnel who tended to it was the best in the hotel.

Love the location and ease of walk ability. I was looking for a hotel that was clean, had good a/c, and walkable - this hotel hit the mark!

exellent staff

Enjoyed our stay very much! The front desk staff are very professional and helpful. The view from our room-overlooking the Ponte Vecchio bridge was awesome! Would definitely stay here again.

the breakfast was great. so many choices. the breakfast staff was pleasant. so was the entrance staff. but everyone else seemed to hate their job or are not happy people

Excellent!!

Excellent!!

Price quality ratio is excellent