Booked through Expedia and had an extremely disappointing experience.
Upon arrival, it was obvious the hotel was undergoing renovations. The lobby was effectively closed and check-in had to be done through an area behind the counter. After checking in, the owner advised that our room would not be available for much of the day because they were replacing refrigerators and microwaves. Considering the room had already been paid for, this was unacceptable.
When we returned around 4:30 PM, we found our room door standing wide open with our belongings inside. There was someone smoking in the doorway area, and the room had been left completely unsecured and accessible to anyone walking by. A hotel’s most basic responsibility is providing a secure room for guests, and that clearly did not happen here.
Once inside, it was obvious the room was not ready for occupancy. Stickers and packaging from new appliances were still attached, and a microwave had been left sitting on the floor with the cord plugged in. I had to move it myself to make the room safe and usable.
I contacted Expedia seeking a refund, but was told they would only refund the stay if the hotel owner agreed. The owner refused.
Overall, this property appeared to be operating while undergoing renovations, rented out rooms that were not fully ready for guests, and failed to provide basic security for personal belongings. I would not stay here again and would strongly recommend others consider alternative accommodations.