Overall Ratings & Reviews Clarion Inn Columbia Airport

Rat hole

The people working there are actually very good, and efficient. The property is in generally poor condition, not actually very dirty but old and run down.

I was very disappointed in this hotel after seeing the many reviews on this place I had addressed my concerns with hotel .com and hotel.com spoke to the hotel but I still had cockroaches running in the bathroom and my bed. With my daughter.when I spoke to manager about she send the housekeeper. I told her that it was nothing she could do hey need an exterminator to spray. I checked out and went to another hotel. I came for a happy time and this was a nightmare with this hotel!

I booked a room here last minute, the photos looked like a decent hotel. The room was absolutely filthy. There was a hole in the bathroom wall that I could see into the ceiling through. I do not think this room has been cleaned not only for me but after multiple stays of other people, there were splatters all over the walls and doors. I got out of the shower and there was a cockroach crawling down the wall. Even if staying at a budget hotel, there should be a level of expected cleanliness. Someone tried opening my door around 1am. The curtains were covered in stains. It was missing furniture, and lamps. The shower curtain and towels were stained. I’m pretty sure the sheets were not fresh either. This is not a “3 star” hotel and I have no idea how they more than a 0 for reviews. This place is a health code violation, I have photos of everything and look forward to hearing back from you.

The beds and pillows were comfortable. The room had dog food pieces on the floor. The curtains had stains on them, the bed cover had burn holes in it. There were only 2 towels, 1 wash rag, and 1 hand towel in a 2 queen bed room. there was 1/2 roll of toilet paper when we arrived. We asked to get more towels and they said they didn't have any. The pool was shut down by the health department.

Horrible stay! In 50 years, ive stayed at many places, but never once til now did i truly want my money back. Staff was ridiculous. Had to wait 2 hrs to check in. Then the room they gave us was not cleaned. It had food and trash everywhere and all bed linens in a ball on the floor. Tried to call the desk and phone dont work. Walked back down stairs and informed desk. They didnt believe me. Then gave me another room 2 buildings away (3 building property). I refused, as i just carried all our luggage up the stairs and demanded a room near the first one. They gave me one below it then. This room smelled horrible, sheets were stained, wall had blood stains, blanket had cig burns. Wife brushed her teeth and it took literally 6 hrs for the water to drain down the sink. When we showered we stood in ankle deep dirty water. Went in the office for the advertised breakfast. They had nothing and the desk woman was fighting with a vagrant to leave. The vagrant was hungry. We coukdnt wait to leave. Expedia needs to refund us for this joke of a stay.

This was reasonably priced and all we needed for an overnight stay. The room was very clean and the beds were comfortable. To make this a 4 or 5 star would only take 2 investments. 1.) Exterior and interior doors need painting as paint was peeling off both doors. 2.) Better quality towels.

This room was disgusting there wrre burn holes in the sheets and covers in a non smoking room curtains had something nasty on them you couldnt even close them and worst of all was the bed the sheets had dried something on them they were dirty and under the fitted sheet there was food all over the mattress i would not recommend this place

The property has mostly entrances that are outside. The rug in my room was dirty and the room smelled musty.

First day house keeping walks into the room after I declined housekeeping since it was the first day I was there. House keeping yelled at me for declined the service. Now I only stayed for about 8 days and I had to go to the front desk 5 times for new room keys. There’s almost never anyone at the front desk. You CAN NOT take breakfast to your room (Jimmy Dean breakfast sandwiches/cereal) I asked for extra towels twice only for house keeping to have NONE the entire 8 days no clean towels. Only had 3 lights and the room was dark unless the windows were open. I only stayed here because everything else was booked. Will never stay here again.

Not what I was expecting. The stairs leading to second floor was slanted. Room was clean. Check-in staff was friendly.

Nice & quiet

Nice & quiet

The staff were friendly, polite, and helpful. Breakfast was limited to yogurt and a few cold sandwiches (microwave available) coffee was decent and dining area was nice. The property was well-landscaped, outside area generally very nice plenty of parking space. Entrance and lobby well-kept. Our sheets were clean, mattress was bedbug-free and the beds were very comfortable and soft. This was one of six LGBTQ-welcoming lodgings we could find in the area, which was the main reason we chose it. We needed help getting into our room, the card reading lock was in disrepair and opening it every time took several minutes. The deadbolt did not close. Blackout curtains were very effective but covered in stains. The floor lamp didn't work and bedside table lamp was missing a lightbulb. There was some sort of ongoing beeping outside the entirety of our stay that sounded like it might have been an anti-homeless deterrent that we could hear all night over the air conditioner. We would stay again if we found ourselves in Columbia needing lodging, as prices were more than reasonable and none of the issues we had were serious enough to need a room change. The fact that the staff were kind to a lesbian couple with one trans partner carries a lot of weight for us, especially in times like these. If you are LGBTQ, in need of affordable lodgings, and can look over a few relatively inconsequential maintenance issues, the Airport Clarion is worth your consideration.

Nice

Sink clogged/ tv never worked - manager and maintenance unavailable the whole time.

The guy at the desk was lazy and rude. He got mad because I called to check on my room. When I got there, he was watching TV or something and it took a minute for him to come to the desk, the room was gross, dirty towels, torn up chair, blanket with holes in it, & it smelled like cigarette smoke! e, The air conditioner did not work properly.

Staff helped me out a couple of times went above & beyond to do so. Its a good place to stay.

Nice place it's quiet & clean.

I recently had the pleasure of staying at this hotel, and I would rate it a solid 5 stars! The staff here are incredibly flexible and accommodating, always willing to go the extra mile to ensure guests feel welcomed. Their open-minded approach really contributes to a comfortable atmosphere, making it a great place to relax and unwind. Overall, I highly recommend this hotel for anyone looking for a pleasant stay!