Great staff, awesome room! Location was really good too. Not in the historic core however, close enough.

El cuarto limpio y confortable, la recepcionista que nos recibio no muy amable. la comida ok. Pero el recepcionista del siguiente dia 10+

This hotel location and its staff will make your stay a comfortable one! The staff is willing to go the extra mile to make your stay a pleasant one, the hotel being within a mall is quite convenient with many dining options and shopping within a minute’s walk! This combination really made our stay a great one. Kudos to the hotel staff for making sure we always had what we needed and for always providing suggestions for what to do in Santiago and surrounding areas.

Worse location for a hotel in a shopping center, not near the city center and taxi service on the city is bad lady in the front desk was very nice, we tried to cancel and no way they would charge the full amount, is better to find a hostel city center

The place is nice and clean . The hotel is inside the mall,that is good and safe . No many restaurants around . The area is far from downtown.

Nice hotel. Ur located a little further away from the center of town.

Excellent

Excellent location, rooms and service!!

Bugs infestation

Great service and very clean and comfortable rooms… 10/10 loved it and would book again!

Great Staff, very good rooms, big and comfy

Location was perfect.

The location of the hotel was nice. I really enjoyed my stay. The hotel was close to stores and i didnt have to walk long distances for food and other essential items.

The receptionist Susie was really helpful. The rooms were very clean and nice.

A bit out of town although a bus stop was outside It's in a shopping centre but not a lot going o apart from Alcampo. I stay in Eurostars hotels a lot didn't in fairness rate it. The staff were helpful It's not a lot going for it ,it's not bad but not for me

It met all our needs

La propiedad es excelente. Ofrece parqueo, esta relativamente cerca del centro. La atencion de sus empleados es muy profesional y amigable. En la recepcion le doy mis mas expresivas gracias a Susi y Beatriz.

Fue una buena experiencia.

Great staff and location

Teniamos una reserva de habitacion familiar confirmada, y al llegar nos dicen que tienen que ser 2 habitaciones separadas o mandarnos a otro hotel aun mas lejos. Para colmo, una de las habitaciones no funcionaba el aire acondicionado y hacia un calor insoportable.